E.P.I.C. Insurance - Mamou (LA)

Vicki Risco State Farm has been absolutely amazing throughout the process of the claim I filed for hit and run. Understandably my Jeep was deemed a total loss due to the age and the repair cost. They made a most unpleasant experience easier and walked me through each step of the process and explained to me in a manner I could understand. Carlene was amazing so was Alicia (my total lost agent). Ive been with several insurance companies in the past 46 years, but State Farm is by far the best! I dont think having to deal with insurance issues is a pleasant task for anyone, but the care, concern, and their knowledge made it better. They made me feel like I mattered and they had my best interest in mind. Thank you all!

Craig Campo Personalized service, reviews and explains every detail about your insurance policy so you truly understand what you need and are getting

Lenny D While premium and coverages are both extremely important, more important is having someone to work with after a claim has occurred that cares about you as a human being. Andrew and his team go the extra mile to take care of their customers and truly have their best interest at heart.

Kelly Sharpton We couldn’t be happier with Rachel Shirley at State Farm! After looking into adding our teenage driver to our policy, our Geico rates skyrocketed. We called State Farm to check rates and Rachel made the switch easy and saved us literal HUNDREDS of dollars every month even with adding the driver and a third vehicle. She’s friendly, quick to respond, and took the time to explain all our options so we felt confident in our coverage. It’s rare to find someone who’s both professional and genuinely cares about helping families. We highly recommend Rachel to anyone looking for great service and big savings! Thank you so much!!!!

Johnshandreanna Baker Mrs. Rosemary was extremely wonderful. She answered all my questions and helped me get the best quote. I highly recommend!

Tu Luu Anh Quân is really kind and helpful ! He takes his time to make sure you understand and please with every steps on your insurance quote before you decide to get it. 100% recommend to everyone who are looking for a good agent for your car insurance. He is the best !

James Crain Natalia at Soto Ins Agency is by far the most professional enthusiastic and knowledgable insurance agent I have dealt with in many years. I spoke to at least four other agencies including one I had been insured with for 40 years. Not a single one of them took the time and engaged the professional effort to satisfy my insurance needs. Natalia deserves every one of those five stars. The others I spoke with deserve less than one.

Julie Sers Reba Phelps w/ BOM Financial Services came to my rescue with promptness, efficiency, & so much grace during a very stressful time for me with another local insurance provider. I am so grateful for her incredible industry knowledge, her connections, & her ability to find the perfect fit for my many needs. Reba & her team truly adore their work & don’t stop until complete satisfaction is reached for their customers. That’s exactly how the customer service world should work, & Reba & her team model that to perfection!

dug abear Went in to update address on my license, update address on wifes license, plus hers was expired, and to register a new car. Was in and out in less that 30 minutes. A+