5 /5 Nancy Williamson: Ive been using GoAuto for over 7 years. Easy to get insurance, good customer service in person, and by phone. I like the ease of getting a customer service rep on the phone. I get emails for payments and when its time to renew in advance. I have the app on my phone to easily access my insurance cards and papers. It was easy to add my son on when he first started driving and needed permission for Drivers Ed. Go-Auto makes it easy to add and remove drivers, even when going on trips and an extra driver is needed.