Allstate Insurance - Paula Luke - Houma (LA)

Choundra Dunn Great Team! Great Experience! The ladies were extremely knowledgeable of state and federal laws governing automobile insurance. They were professional, friendly and customer-centric! Their commitment to delivering customer value and followup is genuine! I highly recommend this team!

Ambernae Williams I spoke with Traylon Arvie in the Ruston office. He was courteous and very helpful. I explained to him that I was looking for a reasonable rate and did all that he possibly can and EVEN exceeded my expectations. Ask fo him, hes wonderful!

Nakemia Williams I had an excellent experience with my agents, Candace and Bennett. They were knowledgeable, patient, and truly took the time to explain all my options clearly. I never felt rushed or pressured, and they made sure I selected a policy that fits both my needs and budget. Their professionalism and genuine care gave me peace of mind. Highly recommend to anyone looking for trustworthy life insurance guidance!

Kristin Derise Insurance and real estate with a personal aspect. Love the friendly atmosphere and the willingness to help!

Mitch Walker Ms. Tierra Jones reached out to regain my Auto and Homeowners insurance. Although she was not able to match or beat the homeowners policy, she was able to regain my auto and life insurance. She did an amazing job taking care of my needs! Thank you so much!

Sambeaux Fulkerson Met with Mike Thib yesterday. Brought my wife and 3 of my kiddos. The entire office was very polite and allowed my kiddos to watch cartoons, run and play, and even gave them books to take home. I left there with more knowledge about life insurance in one hour than I’ve gained in 37 years. Myself, my 5 children are now insured. Why didn’t i do this 20 years ago? I’m grateful for the experience my wife and i had with Mike. Even if you’re not ready to purchase life insurance you at least owe it to yourself to go get educated on what it truly is.

Sue N I recently had the pleasure of having Ms Mandy LeBouef, State Farm Licensed Account Producer and Insurance Provider, assist me with changing my insurance provider to State Farm insurance company. Ms. LeBouef, diligently worked with me and also my former insurance company’s representatives and was not only extremely kind and patient but was extremely knowledgeable of every aspect of the new State Farm policy I purchased.She made me feel valued, not just as a customer but also as a person. And although I only heard her voice and didn’t see her face over the phone, each time we spoke I could “feel” the smile on her face. She was pleased to be helping me. Mandy went above and beyond, pleasantly, to answer any questions I had. Businesses need more positive, kind and willing employees like Ms. LeBouef. Thank you so much, Mandy. Sue N.

loretta henry I want to thank Ms. Jennifer Jackson for the outstanding customer service she gave me. This location is the nicest, cleanest, friendly, and professional establishment I have ever visited. Ms. Jennifer Jackson is the BEST! Freeway insurance company in Lake Charles has the BEST MANAGER & EMPLOYEES. Ms. Jennifer Jackson is so knowledgeable. She helps get you the best deal that fits your needs. I cant thank her enough. They need more people like her in the insurance world. All the desk was full of happy customers. I would like to think every one of them. Every customer left out with a smile on their faces. Thanks, Freeway, for a great branch!