Freeway Insurance - Baton Rouge (LA)

Brock Harris Most people dont use title agencies often, so when you need one, you may be at a loss for where to turn. I ultimately went with Bulldog Title Agency when I bought my home in early 2023. The experience was seamless, easy, and fast. The reason Im writing this review today is because after Id been in my home for a year, I found that my escrow account had a shortage -- someone at the VA (I have a veterans home loan) failed to process my homestead exemption, so I paid the full amount of property tax for 2023 resulting in an escrow shortage and a higher monthly note to pay down the shortage. I was caught off guard and had no idea where to turn, so I started with Kathy at Bulldog Title. She was helpful in the past and I figured she might be able to point me in a good direction. Not only did she alleviate my concerns, she went to the courthouse/tax assessors office personally to sort stuff out. You just dont get find that level of help many places these days. It took a few weeks and some footwork on my part to ultimately get the issue resolved, but Kathy as well as the other staff at Bulldog Title really rose to the occasion and helped make my home buying dream and my property tax headache a really simple experience. I can not recommend them enough!

Charese Williams I had such a great experience working with Blake Johnson and his team at State Farm! From the very beginning, they were knowledgeable, responsive, and incredibly kind. Blake took the time to walk me through my options and made sure I understood exactly what I was getting — no pressure, just genuine care. What stood out most was the personalized service. It didn’t feel like a one-size-fits-all experience; it felt like they truly had my best interest in mind. Whether you’re looking for auto, home, or life insurance, I can’t recommend Blake and his team enough. Professional, trustworthy, and so easy to work with!

Mel Bourgeois Treated great, been a customer for 40+ years

Todd My entire family uses Riviere Insurance. They will find you the lowest price with the best coverage using many different companies.

Macon Smith Great service and especially great staff!

Samuel Patton Really nice helpful folks!

Tracie Weldon Jeff was very thorough with what everything meant and how this process was gonna work. Im so glad i found him through my friend and will be sending everyone i know to him!

Bart Nelson Great people to work with! My agent, Maddison Ezell is so nice and knowledgeable about their services!! Ross and Holden Laris are racer that understand the racer needs! Finally an insurance company that does what they say they will do!!

Latoya Matthews Lindaciana, was awesome! She had a great attitude despite having a hold up while renewing my policy, yet she remained professional and upbeat. As always the customer service was great!

jarvis marshall I am extremely disappointed with my experience with Progressive Insurance. They blatantly lied and falsely claimed that I signed up for their Snapshot program, which I never agreed to or authorized. Despite explaining this multiple times, both the customer service representative and the manager refused to listen or acknowledge my concerns. It’s clear that customer service isn’t valued at all — I felt dismissed, ignored, and outright brushed aside. Their entire approach feels like a complete disregard for their clients’ needs and honesty. This situation has caused me significant inconvenience, forcing me to start the difficult and time-consuming process of finding a new insurance provider. The lack of accountability and transparency from Progressive has left me feeling frustrated and betrayed. It’s obvious that there’s some level of collusion or at least a systemic failure within their team, given how everyone seems to give the same dismissive attitude. I would strongly warn others to stay far away from Progressive Insurance, as they cannot be trusted and their customer service is utterly unhelpful. I am giving them zero stars for this experience — they have truly lost my trust and respect.