T H Mrs Nelly De La Cruz did an amazing job finding me the most efficient rate possible! Everyone from the Receptionist Dyana to the other representative Maria Ross did a great job helping me. Thank you once again
Deneice Dixon Shontay is helpful, knowledgeable and informative of her job. She went above and beyond to give quality customer service. She is a great asset and will bring more clients to this company because of her bubbly spirit. Shes very pleasant, patient and professional. I will refer others to this company because of her. I am glad I contacted her today.
Nely Marcantel I dont understand the bad reviews at all. I wish I could give this place 10 stars. After being totally screwed over by State Farm and Go Auto I called Farm Bureau. I had the pleasure of talking with Mr. Darren Theriot. He is a helluva good guy. I needed insurance on my pickup right away. Mr. Darren said "not a problem" and went to work. I sent him what he needed and less than 30 minutes later I had full coverage insurance on my truck for $136 a month. I was at work and in Texas at the time so everything was done over the phone. He sent proof of coverage to my phone and told me I was good to go and that Id get my insurance card when I went in and signed everything. I was able to go by there a couple days later and sign everything. While the receptionist was showing me where to sign Mr. Darren took a minute to walk out to the lobby, shake my hand, and thanked me for choosing Farm Bureau. Him doing that told me all I needed to know about Farm Bureau. I highly recommend them to anyone needing car insurance.
Cristian Cruz I was nervous about switching insurance, but they made it painless. They explained costs clearly and helped me find the right fit for my budget and needs.
Elisa Pugh It took a while to get the claims forms but I think it was more so miscommunication. Everyone I’ve spoken to has been super nice and respectful.
Chato Zarate It was my first time buying insurance on my own and I didn’t know what to expect. Their team helped me step by step, no pressure. I never felt lost and that’s why I trust them. Got coverage and confidence too.