Hopper Insurance Services - Monroe (LA)

Jad Dardar I have been a customer for several years now and have no complaints. The staff is very professional and courteous. I would highly recommend them to anyone looking to cover the wide range of insurance policies they offer.

Joel Guerra Kathy was helpful & very professional. She answered all my questions & did my transfer without any hitches. I would definitely work with her again if the opportunity arises.

Leila Summers Julio was such an amazing help ,he was able to help get a cheaper liability insurance and he made my day ❤️

lisa Nugent Richard Stock, my agents office in Colfax La., has a young man working for him named Thomas Gralapp. This young man went above and beyond to answer all my questions about a recent claim. With in minutes he resolved my problems with claims, car rental issues, vehicle repairs, and several questions I had concerning a claim! He was very personal, approachable, knowledgeable, and very professional! Thank you for everything!! He sure made it easy!!!

Sheila McDermott I had a wonderful experience with Shirley at Josh Lorando’s Mid City Office. She helped me a lot and went the extra mile by looking up information about my vehicle and also making a call to someone to write a letter for me. Shirley is efficient, smart, and also listened to me as I shared my concerns. I highly recommend this office to handle your insurance needs.

Matthew Lemoine Absolute worst claims department ever. Been fighting for a month now trying to get them to fix my vehicle. Complete disaster

jourdan thibodeaux Bridgit Trahan is the absolute best. Very professional, responsive, helpful and kind. Always finding me the best rates, and suggesting better/more fitting policies. She makes you feel like more of a friend than a customer. Couldn’t recommend her more.

Jonathan Patterson Luke was incredibly helpful and personable. Made sure I was fully aware of all coverage options without being pushy about upselling. I appreciated his thorough explanations of the options while also being mindful of the price point I was most comfortable with. Not only were we able to save a good bit over our previous provider but Lukes warmth and attentiveness made our conversation feel much more like an actual conversation rather than a sales pitch. Really appreciated him and made the daunting task of switching insurance carriers a whole lot less stressful.

Larry Outstanding Service & Unbeatable Rates! I had an amazing experience with Freeway Insurance! From the moment I walked in, I was greeted with professionalism and genuine care. The representative took the time to explain all my coverage options and helped me find the perfect policy that fit my needs and my budget. They made the entire process fast, simple, and stress-free—something I’ve never experienced with other insurance companies. I ended up saving more than I expected without sacrificing quality coverage.

Brennen Thibodeaux It’s a good place but insurance is really high and every time I try to get in touch with them it’s really hard I’ve tried multiple time and wait over a hour everytime