Direct Auto Insurance - Lake Charles (LA)

BaMn IgNoRaNcE 5 star cause I pay 140 for liability If anyone can find me cheaper Ill drop 5 stars to 1 and give someone else 5 stars Because honestly thats what its all about

Chef BC Cherry Letter of Praise for Claims Adjuster Keshai Marshall Farm Bureau Insurance 8640 Business Park Dr Shreveport, LA 71105 Dear Farm Bureau Leadership, I am writing to extend my heartfelt gratitude and praise for the outstanding service provided by Claims Adjuster Keshai Marshall during a recent and devastating experience. Following a horrific home fire that caused extensive damage to my residence on Brookbriar Dr. in the 71107 zip code, Keshai demonstrated a remarkable level of professionalism, efficiency, and compassion. From the very beginning, she treated me with the utmost respect and care, handling my claim as though I were a member of her own family. She provided clear, detailed information on what I could expect from Farm Bureau and guided me step-by-step through the claims process. Her ability to explain the procedures in a transparent and reassuring way helped me feel supported during an otherwise overwhelming time. Most importantly, Keshai ensured I understood the assistance Farm Bureau would provide regarding my displacement after my home became uninhabitable. Her responsiveness, empathy, and dedication to her work brought me peace of mind and confidence that I was in capable hands. Keshai Marshall exemplifies the highest standards of customer service and professionalism, and I am deeply grateful for her commitment to her clients. Please recognize her for the exceptional work she is doing—she truly represents Farm Bureau at its very best. With sincere appreciation, Rosie Brown Brookbriar Drive Shreveport Louisiana

calvin brown Everything I need is there.

Ric Stfleur Thank you so much, Amanda. You are truly an inspiration to your customers, always striving for excellence. Your dedication is genuinely appreciated. You possess a unique gift that sets you apart. You invested so much time with me, ensuring I had the perfect coverage for my vehicle, and your selflessness means the world to me.

Miranda Shae Contacted Jamie in a panic about my husband’s insurance cancelling and she worked wonders! Shopped for the lowest deals. Made this quick easy and simple and was able to customize our needs to match our policy for our autos. Huge shoutout to her and will never use anyone differently!

Freda I have had the pleasure of doing business with Jeanne Martin and her employees for over 20 years. I have always been taken care of in a professional manner! As long as your business or insurance is in order, claims and policies are handled quickly. Great customer service!!

Gwendolyn Collins Michelle Coco was helpful, kind, quick, efficient and totally amazing. She gave me the best price on my Auto Insurance. I would definitely will recommend shelter insurance to my friends and family. Thank you!

Kelsey Knighten Very helpful, worked around our busy schedule and Did great! We were just looking for auto insurance but they even got us a discount on our home insurance!

Macon Smith Great service and especially great staff!

Rebecca Ceron- Ceron Very friendly and professional staff and they work hard to find you the best prices available I would highly recommend this place