McGriff - New Iberia (LA)

Justice JoyceTV I had to handle family matters as each account holder is indisposed. Yall sheer disregard for any levels of customer service, organization and I met the agency owner while trying to pay. I dont know a great insurance or bank, but I do know predators & predatory feelings. A UDAAP filing needs to take place here to identity if these elders are paying more than theyll ever receive. Kemper Life is how its titles but Ive known of Union National since I was a child and the insurance man would come by for payments. Paying online is impossible and paying by phone is an option but I cant imagine if there are fees or lack of concern for privacy when account numbers are given. I had tone thrown at me that I didnt care for which prompted me to bring up a return phone call that didnt happen on Tuesday (its Thursday). Come to find out, I was given unfilled words by the Son but the Dad was the person I was incorrectly addressing in the office. Dad called the son and the son actually owned he didnt call back. I apologized for my misspoken error. In summary, I do not recommend. Lets not abuse our own people or have a hint of impropriety of doing so.

Gage Leblanc I had a lapse in insurance, i lost my job, everywhere wanted a down payment of 3-4 months even the general. Go auto got me insurance for 159 down 115 a month.

Alexis Knowles Jessica L., was very informative and professional throughout the call. She took her time by answering all of my questions and making sure I understood everything before ending the call. Despite, distractions from children in the background. A1 quality service. Thank you Jessica.

Travis Rivet I’ve been with Paul for over 25 years. Everytime I ever needed him, he was there. He cares about his clients and will work towards getting any claim to resolution as quickly as possible. He also has the most friendly and efficient staff I’ve ever seen. They are pleasant to talk to, will return calls promptly, and even follow up with you. That kind of customer service is very hard to find these days.

Dianne Carroll Great customer service. Really helped and explained different options that best fits your needs

Velma Jensen I have consistently received exceptional customer service from Life Insurance Co of La. Their representatives are courteous, patient, and knowledgeable. They provide detailed explanations of policy options, making it easy to choose the right coverage. Their prompt response to inquiries or claims shows their commitment to customer care. I am grateful for their professionalism and efficiency. I highly value their customer service and would confidently refer them to anyone in need of auto insurance.

Sidneysha Hemaid I am writing to express my utmost appreciation for the outstanding service provided by Miss Meta Gibbs. She truly exceeded my expectations by dedicating extra time after her usual working hours to ensure that my policy was completed efficiently. Her patience, kindness, and generosity were truly remarkable throughout the entire process. I highly recommend Miss Meta Gibbs to anyone in need of insurance assistance. She is a wonderful professional with a genuine commitment to exceptional customer care. Thank you once again, Miss Gibbs, for your exceptional service.