Union National Life Insurance - Shreveport (LA)

2 /5 Justice JoyceTV: I had to handle family matters as each account holder is indisposed. Yall sheer disregard for any levels of customer service, organization and I met the agency owner while trying to pay. I dont know a great insurance or bank, but I do know predators & predatory feelings. A UDAAP filing needs to take place here to identity if these elders are paying more than theyll ever receive. Kemper Life is how its titles but Ive known of Union National since I was a child and the insurance man would come by for payments. Paying online is impossible and paying by phone is an option but I cant imagine if there are fees or lack of concern for privacy when account numbers are given. I had tone thrown at me that I didnt care for which prompted me to bring up a return phone call that didnt happen on Tuesday (its Thursday). Come to find out, I was given unfilled words by the Son but the Dad was the person I was incorrectly addressing in the office. Dad called the son and the son actually owned he didnt call back. I apologized for my misspoken error. In summary, I do not recommend. Lets not abuse our own people or have a hint of impropriety of doing so.

1 /5 Bennie Player: This is the worst insurance companys in this area ever known to myself. and some of my friends. Over the past years, we ever depend on an agent to pick up payments. No one shows up and you dont know what to do.So you mail the payment in to the local office. Next thing you know, you get a call from another person telling you that they will be picking up your payments.. Doesnt last very long and back to the same situation. to make things even worst, they now put on the payment envelopes that is late if not received by the 15th of the month but can;t tell you for the present or the past month. I now mail in my payment but the payment books are not marked up to date for mine nor my wifes policy and there are missing payments in each book although I pay both premiums at the same time with one (1) check. The agency will not return my payment book. Asking of requesting this error for months does no good. I called and talked to Jeff whom I guess is The or one of the Office managers there, JEFF, (a POS), and told him that I needed the Districts Managers phone number so that I could report this situation to him as He had told me to if I had any more trouble with this office. Jeff got reall y loud and rude. When I told him that I didnt give a s--t, the racist crybaby said that he was going to call someone on me. Well ---- you Jeff make that call. People stay away from this local company. They have been mis-managed for years, Im thinking about taking another route, 17 years is enough of dealing with this.

1 /5 Nakeadra Gay: Been with this company for about 21 years will be taking my services somewhere else was explained one thing on my policy at the time of purchasing/even in my policy details go to file a claim. I have been getting the run around every since no one can answer my questions even agent, or they are telling me about how someone case was handled my policy Im sure is different from my understanding.

1 /5 Sheila Thomas: I am complaining about one in particular Insurance agent, " Robert Williams". He is rude and manipulating, taking advantage of my mentally challenge brother.HE decided that the Insurance Premium should increased. The last I checked, this is illegal. I will be taking my case further!

1 /5 E. D. Gilmer: Worst customer service experience Ive ever had and thats being nice with it. Needed information about my policy and I was given the managers number because no one at the office either knew anything or wanted to help. After calling for a week straight, no answer, voicemail is full and cannot take any messages, and no replies to my texts. If youre considering Union National, please dont. If youre already a customer, please leave