1 /5 Candice Alexander: Beware of Farm Bureau Insurance
I’ve been a loyal customer of Farm Bureau Insurance since I was 17, but my experience with them has been a disaster in recent years. After hearing similar stories from others, I felt it was important to share mine.
1. Hurricane Coverage Issue:
After the hurricane, I had coverage with Farm Bureau through Maison as the underwriter. When Maison went under, neither they nor Farm Bureau notified me. I was left without coverage on my home without any warning.
2. Vehicle Insurance Lapse:
Last year, I received a cancellation notice for a company vehicle with no explanation. It turned out they had my address listed incorrectly—an old address from another parish. When I called my agent, he assured me it would be resolved. It wasn’t. This led to another lapse in coverage, causing flags at the DMV.
3. State Complaint:
I reported these issues to the Louisiana Department of Insurance, but the problems continued.
4. Recent Vehicle Insurance Incident:
This month, I decided to move all six of my policies away from Farm Bureau due to their repeated failures and dishonesty. Instead of canceling all policies at once as I requested, they canceled one vehicle three days before the others, resulting in yet another lapse in coverage, a $125 fine, and another DMV flag.
I’m relieved to be done with this company and hope my experience serves as a warning. If you’re looking for reliable auto or home insurance, I would strongly advise looking elsewhere. Their service is unreliable, and their mistakes can cost you time, money, and peace of mind.