Esplanade Insurance Agency Inc - Metairie (LA)

Greg Pitre Mr Jimmy was a great help! He spent plenty of time looking through polices to find the coverage we needed at a great price. He is a pleasure to work with. Greg P

Christopher Stevens Ms sherry is the best. She goes far and beyond. Thank you for being you Ms Sherry

Mary Munoz Very quick satisfying service

Daniel bernal Easiest insurance company I’ve ever dealt with. They have my business for life!! Any problem I have terrill handles extremely quickly. I ensure my house, my boat, my cars, everything through them , if I have any changes there’s never any hiccups or long drawn out processes always smooth and easy !!! Make sure to ask for ((Terrill Talamo)) he has been my agent since the beginning with State Farm and he is the reason why I’m with State Farm !!! , best prices and (((absolutely best customer service around)))) !!!

Dedilleon Twiggs Mrs. Racheal is the most sweetest person ever, she always has a smile, very polite and patient. She is most definitely an asset to the company!

Emily Friis Fred is just awesome! You want find a person were ready to fight for you and keep you updated at every turn.

Danielle Johnson Insurance adjuster Brittany was wonderful helping me out with everything I needed. I really think this is the first time ever understanding Insurance by talking with her. Very down to earth and easy to talk to.

Stephany Lewis Mark is very helpful and provides great service. He met my insurance needs, saving me hundreds of dollars

Latasha London They very much keep they customer happy

jarvis marshall I am extremely disappointed with my experience with Progressive Insurance. They blatantly lied and falsely claimed that I signed up for their Snapshot program, which I never agreed to or authorized. Despite explaining this multiple times, both the customer service representative and the manager refused to listen or acknowledge my concerns. It’s clear that customer service isn’t valued at all — I felt dismissed, ignored, and outright brushed aside. Their entire approach feels like a complete disregard for their clients’ needs and honesty. This situation has caused me significant inconvenience, forcing me to start the difficult and time-consuming process of finding a new insurance provider. The lack of accountability and transparency from Progressive has left me feeling frustrated and betrayed. It’s obvious that there’s some level of collusion or at least a systemic failure within their team, given how everyone seems to give the same dismissive attitude. I would strongly warn others to stay far away from Progressive Insurance, as they cannot be trusted and their customer service is utterly unhelpful. I am giving them zero stars for this experience — they have truly lost my trust and respect.