Chip Purpera - State Farm Insurance Agent - Franklin (LA)

Devin Jones Chris Dalton has been wonderful to work with. He is quick, knowledgeable and affordable for all of our new build insurance needs!

Linda Hurst I went to my agent’s office because I couldn’t get something to work in my phone app. Not only did they fix it in seconds, they remembered my name without my saying it. I have been so impressed by everyone in this office—they are friendly, helpful, and competent. I highly recommend them if you’re looking for an insurance company!

Lynn H This has to be one of the best customer service experiences I’ve ever encountered with an insurance agency. From the person who answered the phone to the person I got transferred to. They made small talk with me about my day and my upcoming vacation while they were waiting for their system to upload my request. Told me I would have the information the next day and I did NOT have to follow up with them. Just as promised, it was sent to me in a timely manner. In a day and age where customer service is severely lacking, it was an absolute pleasure speaking with them and interacting with them to complete my request. Great great GREAT job! I will absolutely recommend this insurance company to anyone looking. Keep up the phenomenal job!

Buddy Hendry Burke and Burke provided great information so that I could make an informed decision about Medicare supplements and Medigap coverage. They helped me understand the difference between differing plans and the pros and cons of each. Thanks again Elli!

Robin Womack The absolute nicest people and theyre so, so good at helping you with any questions. Ive been with them for about 7 years now and absolutely wont use another insurance place.

Justice JoyceTV I had to handle family matters as each account holder is indisposed. Yall sheer disregard for any levels of customer service, organization and I met the agency owner while trying to pay. I dont know a great insurance or bank, but I do know predators & predatory feelings. A UDAAP filing needs to take place here to identity if these elders are paying more than theyll ever receive. Kemper Life is how its titles but Ive known of Union National since I was a child and the insurance man would come by for payments. Paying online is impossible and paying by phone is an option but I cant imagine if there are fees or lack of concern for privacy when account numbers are given. I had tone thrown at me that I didnt care for which prompted me to bring up a return phone call that didnt happen on Tuesday (its Thursday). Come to find out, I was given unfilled words by the Son but the Dad was the person I was incorrectly addressing in the office. Dad called the son and the son actually owned he didnt call back. I apologized for my misspoken error. In summary, I do not recommend. Lets not abuse our own people or have a hint of impropriety of doing so.

poochie benoit Darlisha Thank you for taking the time to help me find a resolution to my insurance dilemma. You are definitely a people’s person having tremendous patience and understanding not only with me, but I’m sure with your other clients, because I think I’m your only client, that’s how special I feel when you take over and find a resolution. Darlisha thank you so much for your wholeheartedly genuine support. Dan Burghardt you picked a keeper with Darlisha.