Brian Cook Services, Inc. - Gretna (LA)

Justice JoyceTV I had to handle family matters as each account holder is indisposed. Yall sheer disregard for any levels of customer service, organization and I met the agency owner while trying to pay. I dont know a great insurance or bank, but I do know predators & predatory feelings. A UDAAP filing needs to take place here to identity if these elders are paying more than theyll ever receive. Kemper Life is how its titles but Ive known of Union National since I was a child and the insurance man would come by for payments. Paying online is impossible and paying by phone is an option but I cant imagine if there are fees or lack of concern for privacy when account numbers are given. I had tone thrown at me that I didnt care for which prompted me to bring up a return phone call that didnt happen on Tuesday (its Thursday). Come to find out, I was given unfilled words by the Son but the Dad was the person I was incorrectly addressing in the office. Dad called the son and the son actually owned he didnt call back. I apologized for my misspoken error. In summary, I do not recommend. Lets not abuse our own people or have a hint of impropriety of doing so.

Coryn Knippers Jami Marras helped us with our life insurance policy recently and really was so helpful! She was very knowledgeable and able to do everything over the phone which made it so easy with a busy schedule. She was able to educate my husband and I on what would be best for our family and made this process so easy and stress free. Thank you for helping us and answering all of our questions! You are incredible at what you do!

G Loyd Awesome service, great prices, local talent.

Ambernae Williams I spoke with Traylon Arvie in the Ruston office. He was courteous and very helpful. I explained to him that I was looking for a reasonable rate and did all that he possibly can and EVEN exceeded my expectations. Ask fo him, hes wonderful!

Erika Barrington Wonderful customer service. Micah and entire team are always very friendly and very easy to do business with. Micah always makes himself available to clients at all hours, for all questions or concerns, big or small. No question is too little or too involved for him to address directly in a timely manner. He is always upfront and honest about any changes that may affect a policy, and he offers alternative solutions on a case by case basis.

Johnny B Bell Great job as always

Devin Jones Chris Dalton has been wonderful to work with. He is quick, knowledgeable and affordable for all of our new build insurance needs!

Laura Cheramie They suck