AMERICAN NATIONAL INSURANCE - FRANK PILCHER - Monroe (LA)

Latoya Matthews Lindaciana, was awesome! She had a great attitude despite having a hold up while renewing my policy, yet she remained professional and upbeat. As always the customer service was great!

Thomas Argust Much better

Andrew Case Best office to ever help with my insurance needs thank you!!

Payton Partin We’ve been working with Karla for 5 years now, and she’s never let us down! She is an excellent communicator and always has our best interest at heart. Also, we had our insurance money immediately after the hurricanes… I know that’s all that really matters haha.

Chef BC Cherry Letter of Praise for Claims Adjuster Keshai Marshall Farm Bureau Insurance 8640 Business Park Dr Shreveport, LA 71105 Dear Farm Bureau Leadership, I am writing to extend my heartfelt gratitude and praise for the outstanding service provided by Claims Adjuster Keshai Marshall during a recent and devastating experience. Following a horrific home fire that caused extensive damage to my residence on Brookbriar Dr. in the 71107 zip code, Keshai demonstrated a remarkable level of professionalism, efficiency, and compassion. From the very beginning, she treated me with the utmost respect and care, handling my claim as though I were a member of her own family. She provided clear, detailed information on what I could expect from Farm Bureau and guided me step-by-step through the claims process. Her ability to explain the procedures in a transparent and reassuring way helped me feel supported during an otherwise overwhelming time. Most importantly, Keshai ensured I understood the assistance Farm Bureau would provide regarding my displacement after my home became uninhabitable. Her responsiveness, empathy, and dedication to her work brought me peace of mind and confidence that I was in capable hands. Keshai Marshall exemplifies the highest standards of customer service and professionalism, and I am deeply grateful for her commitment to her clients. Please recognize her for the exceptional work she is doing—she truly represents Farm Bureau at its very best. With sincere appreciation, Rosie Brown Brookbriar Drive Shreveport Louisiana

Water Tattoos I switched over to the office and have gotten so much help on my insurance! I really knew nothing before switching but they helped me understand everything and feel comfortable with the coverage I have. They are always there when I need them too! Highly recommend!

randy dianis Professional and diligent. Work with me in my needs very well. Melanie is an excellent agent I believe

Ava Bizzell Angie Deville helped me with my life insurance and she was an absolute pleasure to deal with. I got exactly what I was looking for from a conscientious, patient agent who promptly obtained my quotes and explained my options in detail. If you are looking for life insurance from an ethical, honest agent, I highly recommend Angie!!

Ann Allie I had an incredible experience with Miss Pamela Cauthron from Direct Insurance! She was absolutely wonderful, spending over an hour with me to find the perfect car insurance policy that suited my needs. Her dedication, patience, and kindness made the entire process smooth and stress-free. I couldn’t recommend her more to anyone looking for car insurance. Miss Pamela truly cares, and I thank her from the bottom of my heart. It felt like God sent her into my life this morning. Thank you so much!

Brenda Miller Did Has been in business for many years and is the best insurance agent around!