Advanced Protection Insurance Agency - Lake Charles (LA)

Erica pierre Great place

Bonnet Bazile Bryana,the representative i worked with was very professional,informative,and quick. The true definition of Customer Service. She made sure i was comfortable with my payment. I will definitely continue working with her again.

98 reynosa (reynosa98) We had our evaluation done in mid September and received the settlement check in mid October. Casey was our adjuster and he was friendly and very thorough. Rebecca was the nice lady in the Covington office I spoke with and Nina handled the paperwork. Thanks to all of the fine people at RPS for doing a great job...We really appreciate you!

Claude Manning Full payment for my policy was required when the policy became effective. A month later it was cancelled because of an inspection of the roof. I had a roofer inspect the roof, and he advised me the roof was in excellent condition and had 7-10 years remaining life. I provided this information, but they would not reinstate the policy. I have been informed by access that I will not get a refund for at least 14 days.

Hunter Campbell The Most Hassle-Free Insurance Experience Ever. I’ve been with a few different insurance companies in the past, but none have been as hassle-free as them. Signing up was incredibly easy, and the agent was so friendly and patient. I never felt rushed, and she made sure I understood every detail of my policy before I signed. When I needed to make a minor change to my coverage, it was done quickly with no issues. Their attention to detail and commitment to customer satisfaction really sets them apart.

Hailie I can not say enough good things about Mrs. Shelley! She was nice, patient and so helpful! She is the BEST! She was so caring and took her time helping me! I am very thankful she was able to help me get insurance.

Rose Searcy Have had Shelter Insurance for yesrd

Lazaro Maique Very friendly and knowledgeable staff. Great place to do business with when you’re shopping for Home Owners Insurance.