Advanced Protection Insurance Agency - Lake Charles (LA)

Dr. Patty Loved it! Micheal gives excellent customer service care.

Joseph Babin I had an excellent experience with Kayla at State Farm. She is incredibly professional, attentive, and genuinely cares about her clients. Whenever I had questions or needed assistance, she responded promptly and provided clear, thorough answers. Her problem-solving skills are top-notch, making the process smooth and stress-free. I highly recommend Kayla for anyone looking for a knowledgeable and dedicated insurance agent. Truly a five-star service!

TAMMY CECIL As we struggled to deal with the immense process of a cancer diagnosis and treatment, one of the most reassuring parts was the help and support of our supplemental cancer policy team. Super helpful and personally supportive. Financial help was one major worry that was greatly lessened. Wonderfully supportive personal help

Pat OBrien Martins personalized service is excellent! I always feel confident that if I ever have any insurance issues, that Martins is 100% behind me. Dr. Pat O’Brien, Ph.D.

william king Heather is a great person, any time I call and have a question or a problem she is always there to help me resolve my issue. She has a great personality and is always friendly to everyone she comes in contact with. If you are looking for a great agent to discuss you insurance needs with, give her a call today and she will be glad to help you.

Matthew Lemoine Absolute worst claims department ever. Been fighting for a month now trying to get them to fix my vehicle. Complete disaster

Marc Weinreber Excellent customer service is an UNDERSTATEMENT. Brittany Carter goes above and beyond all expectations every time I need anything. I have been with this agency since the beginning when the doors first opened and Brittany with her amazing service and knowledge is the reason I have stayed. Even when she is “not at work” she always manages to take care of my insurance needs. If you want concierge level service while getting the best coverage this is the only place to go.

John De Luca Carmouche Insurance of Baton Rouge, LA is the most efficient, knowledgeable , and excellent follow up by their Insurance agent, Jackie. I have dealt with other larger insurance carriers, namely STATE FARM and ALLSTATEwind and hail coverage, and have been dissatisfied with their support when needed when following a claim. Jackie went far and beyond to find me an insurance carrier that would accept my application.