Woodforest National Bank - Freeport (IL)

JEFFERY STOKES I have had nothing but problems since I went to this bank and took out a personal loan. The person who assisted me name is Bayley. My understanding was I pay 6 months interest, then I pay the principal. First they tell me I will be notified when my due date is, and will be notified what my payments are. They wait 1 and half month and bill me a late fee. I was told after 6 months I will be notified what my payments are for the principal. 6 months later, I get a letter saying my interest was incorrect and going from 3.99 to 10 percent. And I dont pay the principal but the 10 percent interest. Dillion calls and say well its in your contract and Bailey is very good and thorough. They say sorry but you can refinance. I swear to God I wish I said no to these people

Steve Burnett I recently switched my insurance to Farmers Insurance-Bruce McCarthy. Changing insurance companies is not a pleasant task, but Bruce made the whole process so easy. He does all the hard work. Plus I am paying way less than I was before. Bruce is very personable and knowledgeable. You will think you have been friends for years. And his new office in Murphysboro is very nice. If you are looking for insurance, stop in and talk with Bruce and his team.

Alexandra Halterman Extremely knowledgeable and helpful. We are very grateful for his services as our Financial Advisor.

Joe L I just wrote a review of the Marshall Branch of Casey State Bank, which I gave 2 stars. The issue I have with both branches is the employees are clearly undertrained, and with the Casey State Bank in general for their clear lack of concern for their customers. After issues with closing my Dads bank accounts and opening an estate account after he passed away 2 months ago. My brother and I did this at the Marshall Branch. I decided to close the account with Casey Bank and open a new estate account at Regions in Robinson. Since I was going to Regions in Robinson, I went to the Robinson Branch of Casey State Bank. I walked into the branch, stated my name, and said that I wanted to close my dads estate account. Just like at the Marshall Branch, no one at the branch knew what to do. The person helping me had to make 2 or 3 phone calls to get instructions on how to help me. After she cut the check, she simply handed me the check. Though I had my wallet sitting on the counter to show her my ID, I was never asked for one. This was a check in the amount of 5 digits. I was shocked that I was never asked for an ID. Anyone could have walked into that bank and stated they were me and wanted to close my dads estate account, and would have been given the check. I dont blame the teller, I blame the bank. If she had been properly trained, and not so distracted by learning how to close the account while doing it, she probably would have remembered to ask for my ID. I have no doubt that I could have made the same mistake if I had been in her shoes.

Claire Bouse Slagle Financial has helped me start my investment journey. It is obvious that they really care about their clients. Their advisors are very knowledgeable and provide excellent customer service. Thank you Slagle Financial!

Tony Roberts I’m so glad I found JLAccounting. My entire family has been using them for years. They are so helpful and easy to work with. I live out of state and they make it easy to still handle everything with ease. Jen Mathis has been especially helpful to us. Even at their busiest time, she still takes time to answer our Questions in a timely manner.