What Clients Are Saying Woodforest National Bank (GG)
5 /5 Jessica Ernst: I have banked here for over 10 years, highly recommend. The friendliest staff. I’ve never had an issue with security etc. just a well rounded company!
5 /5 Aislinn Lujan: Sameer Hassan set up two accounts for my husband and I. He was friendly, helpful, and went above and beyond. He is a hard worker and an asset to Woodforest National Bank.
5 /5 Sarah Weathersby: I have been with this bank in Freeport for 17 years and I love the customer service that I receive each time I come. I give them 5 stars for being, polite, nice and efficient.
5 /5 janice crutchfield: I love coming to this branch. I have been a member since 2008. Dian, Dawn, and Michelle have alway been amazing and willing to help in any way. I moved to Houston Texas and although I have relocated, I still find myself calling back to this branch for all of my questions and concerns. When I am in town I make it a point to stop in and say hello to the staff, because they have always been so kind.
3 /5 Marguerite Joyce: This Bank has been paying out my money to all kinds of unauthorized places I e cked and found there was no account for .The bank was notified over and over but continues to spend my deposit to everyone but I pay out every month. This Bank has improved and Finally got emails verification on what they were taking money out for I never had.The BAD part of this Bank is you cant. Pick your own PIN on your Debit card like all Banks Ive had would I have to use a Pin They Send and not to be Safe and doesnt work as good. Other than that they have Improved
31Coupe I bought a travel trailer and the state sent me a title with the incorrect model year on it. Getting it corrected through the state was impossible on my own. The Ottawa Main Street Currency Exchange has been a God send at resolving the issue. Wonderful People!
Starr Morgan I dont know who needs to hear this, but Jordan in the Sullivan Verizon Phone Store deserves all the stars! He is so good at his job. He is patient, helpful, and knowledgeable. He goes the extra mile to meet customer needs and is always pleasant and calm even when the surrounding environment is not. Kudos Jordan!
Joe We found a car in the metro area that we wanted to look at and purchase. We were on our way to Granite City and decided to make sure we would be able to come home with the car if we liked it due to no time to make another trip, Delise Thompson was the loan officer we worked with on a Saturday. She knew we were on a time crunch because the bank closes at 1pm and she made sure to work with us and the dealership to get the car secured. That meant she was working up to closing to make sure the dealership got paid and we could leave with the car. This purchase was very last minute and would not have happened as smoothly as it did if she wasn’t dedicated to making customers happy. She went above and beyond and dedicated herself from start to finish. We have several accounts and loans with SIU CU and we are very pleased and will never go anywhere else
Joseph Butler J.M. Abbott & Associates have done our taxes for nearly 20 years. Recently moved from Illinois to Texas and we still had our taxes done by J.M. Abbott & Associates even almost 1,100 miles away. They are always friendly and service is fast! They didn’t need a dancing statue to get our business.
Kellie Treece Scarlett is the best! So genuine and caring, always willing to find you a good rate and a solution to any problems! Cant say enough good things about her!