Vann Parkin - COUNTRY Financial District Leader - Edwardsville (IL)

Cheri Wroblewski I cant say enough good things about Nicole Ness-Nelson at the Gerald Gresham Agency! She went above and beyond in helping my Mom with her insurance needs. Nicole took the time to explain every detail, ensuring we understood all of our options, and never once made us feel rushed. Her care and dedication truly set her apart from other agents weve worked with. She consistently goes out of her way to provide top-notch service, and we are incredibly grateful. If youre looking for someone who genuinely cares about her clients, I highly recommend Nicole!

Luis I’ve had the pleasure of working with Carlos Cruz recently and I can confidently say he is one of the most trustworthy and reliable professionals I’ve encountered. From day one, he has been efficient, thorough, and genuinely committed to helping me find the right coverage for my needs. Whether it’s auto, home, or life insurance, he takes the time to explain every detail clearly, making sure I feel confident and informed in my decisions. He’s responsive to questions, proactive with follow-ups, and always goes above and beyond to ensure everything is handled promptly and accurately.

Laura Kauffman I have been using Brightside Insurance Agency for my insurance needs for the past year and I am continually pleased with the service provided. Patrick is wonderful at his job and he truly cares about his customers. Patrick not only works hard to earn your business but he works hard to keep your business, which is so important. His communication is excellent and he takes the time to be certain his customer understands what insurance coverage they are receiving and why it is important. On top of all of that, he shops all the different insurance carriers for you which is such a time saver! I highly recommend using Brightside Insurance Agency for all of your insurance needs!

Angel R Emma at Insurance King is amazing! Highly recommend reaching out to Emma if you’re looking for insurance help!

C Loion My co worker referred us to Roberts Insurance to have my current insurance policies reviewed since they went through the roof. She said theyd make sure we werent over insured or uninsured insured. At first we were really hesitant to change agents because we had been with our other agent for over 20 years. I ended up calling and setting up an appointment. We ended up meeting with Heather, went over my concerns with her as well as my complaining about everything under the sun. She was very patient with me and listened, she made me feel at ease, not stupid and as if she truly understood my concerns and wanted to help. We went over everything, she addressed my concerns and she asked a lot of of questions, but it ended up being for our benefit for coverage and discounts. She was able to cut our premium and increased our coverages. After we got our policy we went back in and she went over it and explained to us the layout of our policy something our other agents didnt do. The 2 girls at the front are amazing too. I had to change my bank information and they made it a breeze for me and took care of it for me. So far overall its been a good experience.

Jean Celestin II Tyler is hands down the best personal lines insurance agent I’ve ever had. I’m continually impressed with the level of service I receive. He’s proactive, thoughtful, professional, and genuinely cares about you as a customer. He’s readily available to answer any questions and provides unique solutions to enhance my insurance products. He also breaks down complex coverage options into simple explanations, which further demonstrates his expertise and helps me make informed decisions. I recommend Tyler to anyone seeking a personal lines insurance agent who not only understands the industry but also goes above and beyond to deliver outstanding service. Thank you, Tyler, for your exceptional support and commitment to me and your other clients!

Robert Withrow Very professional, they worked there tail off to get me all the different coverage including my commercial policy etc...and wad very patient with me!

elizabeth bishop They are very nice got us in an out quickly and answered all questions we had