Brian Boyer - State Farm Insurance Agent - Rockford (IL)

Giseal Burbano Maria was absolutely amazing. After the horrible experience I had with the police earlier that day, she truly made a difference. She supported me through the entire process and was incredibly sweet and reassuring. Her kindness and professionalism helped me feel safe and seen during a really tough time

rec Carrie has been great to work with. Shes been prompt in her correspondences and got me a quote for auto and home turned out to save me SO much money. Shes also been very understanding of my situation and accommodating what o need out of an insurance company. Im happy i made the switch.

Matt Wright Excellent staff! Super friendly and will go above and beyond to meet your insurance needs. Highly recommend!

Accordion Mike Craig, I believe at the Chicago office, is the absolute best. He answered all my questions proffessionally and courteously. Craig shows that the IDOI can be your best advocate.

Samantha SR Got pulled over on S 5th and Allen after work, and yeah — turns out my tags were expired and I didn’t have insurance. Not my best moment. I’d just bought my first car a few months ago and honestly didn’t even think about needing more than plates and gas. Rookie mistake. Court said I needed SR22 insurance to keep my license. Had no clue what that meant until I walked into Jiffy SR22 Insurance on 5th. The guy at the desk didn’t sugarcoat anything, which I appreciated. Straight-up told me what an SR22 form was, what it would cost, and how fast they could file it with the DMV. No BS, no sales pitch — just the info I needed. They got me set up with an SR22 policy same day. Not cheap, but way more affordable than I expected. I picked a monthly SR22 premium that wouldn’t wreck my budget, and they printed the proof of insurance while I waited. If you’re in Springfield and in a jam, this spot’s solid. Left with paperwork and peace of mind. Already gave my cousin their info — he’s next in line.

C Loion My co worker referred us to Roberts Insurance to have my current insurance policies reviewed since they went through the roof. She said theyd make sure we werent over insured or uninsured insured. At first we were really hesitant to change agents because we had been with our other agent for over 20 years. I ended up calling and setting up an appointment. We ended up meeting with Heather, went over my concerns with her as well as my complaining about everything under the sun. She was very patient with me and listened, she made me feel at ease, not stupid and as if she truly understood my concerns and wanted to help. We went over everything, she addressed my concerns and she asked a lot of of questions, but it ended up being for our benefit for coverage and discounts. She was able to cut our premium and increased our coverages. After we got our policy we went back in and she went over it and explained to us the layout of our policy something our other agents didnt do. The 2 girls at the front are amazing too. I had to change my bank information and they made it a breeze for me and took care of it for me. So far overall its been a good experience.

Gayle Bumb My call was answered promptly, and my questions were handled by Pat in a friendly, professional, and knowledgeable manner. I received a call from Don on the next business day. Again, the call was handled in a friendly and professional manner, and he offered me great options. Don was patient and understanding of my questions, and able to answer all of my questions immediately. I am very happy with the service that Wilson Insurance Group has provided so far, and hope to be a client for many years.

Ron Algrim I moved my Home, Auto, RV policies and Jewelry floater to Dave Bros and Railside Citrus last year. I have had nothing but the best service and pricing from Dave and his team. They are proactive, not reactive, staying ahead of all issues that need to be addressed. Dave, in Elburn, and Kim in Naperville are always ready and willing to answer and questions, get involved in claims and do whatever needs to be done to get some action. I couldnt be happier with Railside Citrus Insurance.