U.S. Bank Branch - Carlinville (IL)

Claire McManus Tyler is phenomenal. I reached out to him with a complicated business insurance need that had a tight turnaround, and he went above and beyond to find me the correct policy. He found cost savings opportunities for me, and was extremely communicative. Couldnt have asked for a more seamless experience.

Dominique Brown I JUST got off the phone with a request for assistance with my online account, and Emily was incredible! She reset my password and I was able to enter my account immediately. The total call time was under 4 mins. Thanks so much for all of your help! Ive been banking here for over 20 years and Im proud to call Bradford my hometown bank!

Elaine Simpson Ok I accidentally rated the wrong location. I’ve done business with the one in Creve Coeur, not Pekin.... so my apologies. But I’m sure they are all nice! I have no idea who helped me but the first time it was a guy and the second time it was a woman and they were both fantastic. Super nice, non-judgemental and made the process easy as pie. If you lie to them, withhold important information or file bankruptcy after taking out a loan (which is ILLEGAL and you’re lucky you didn’t go to JAIL for that) then YES, they’re probably going to be upset and I can’t blame them. By the way, lying on any legal document is also against the law so you definitely shouldn’t do that. Did you actually think they weren’t going to check and verify this information?? And how on earth did you plan on paying a PAYDAY loan back if you weren’t working??

Vanessa Kennedy Everyone is friendly and accommodating.