1 /5 Todd A. Meyers: Understaffed and super slow. No one steps up to help at the counter. Outside ATM is often broken. Thinking of changing banks.
What says it all is that the bank responds below with an additional time wasting request for me to contact them to provide more information.
Good customer service and service recovery would be for them to call or text me to learn more about the situation.
Perhaps offer something in return for the information and inconvenience.
Again, the canned response below from them says all you need to know about BMOs customer service.
If I could rate lower than 1 star, I would.



