U.S. Bank Branch - Carlyle (IL)

Ashley Prince The ladies in the office were very welcoming! I appreciate the company giving me a chance to work on/ build my credit!

craig leach I got rear-ended on the interstate which totaled my fusion and before I got home from the incident Haiden had already got me a rental set up and the claim process started. Their team took care everything minus a few signatures and questions on my end. I got more than a fair price on the value of my vehicle. When we got a new vehicle Haiden was actually out of the office on vacation with his family and he still took time from that to update our policy to get the vehicle on it. I cant recommend him as an agent enough.

Janice Shue Met with Craig Cherington at Bates Financial Group about a financial situation which he explained and completed for us. I would highly recommend this firm because of not just understanding financial issues but the courtesy, respect, friendliness and professionalism that we were given by both Craig and Cheryl. A big thank you to them both.

Janet Barnes Jenna helped me several times. What I noticed is the other people who work there are also nice. They smile, they help each other. I’m so glad I changed to your bank.

Judah Navarro Misty was incredibly helpful! Had me outta there in less than 25 minutes! I was in shock how quick she got my taxes done. Amazing customer service from a Walmart kiosk if I’m completely honest.

Lauren Elizabeth Animal Art Very impressed with the professionalism, the kind service, and a quality job all taken care of! Very very highly recommended business!

Johnny Pepple Jim, I just wanted to thank you for keeping me on top of things with excellent protection. You explained things in a way that was easy for me to understand. You made me aware of other benefits of Country Financial insurances roadside assistance that I had no idea existed.