Shelter Insurance - Melissa Walden - West Frankfort (IL)

KIMBERSON CORNISH Heres an excellent, professional, and appreciative review for Stacey: --- I had the absolute pleasure of working with Stacey for my insurance needs, and I cant recommend her highly enough. Stacey is incredibly knowledgeable, patient, and professional. She took the time to carefully explain all my options, answer every question clearly, and made the entire process seamless and stress-free. Her attention to detail and genuine commitment to finding the best coverage tailored specifically for my situation was truly impressive. Its evident she genuinely cares about her clients and goes above and beyond to provide outstanding service. If you need an insurance agent who is reliable, trustworthy, and exceptionally skilled, Stacey is the best choice! Thank you, Stacey, for your dedication and outstanding customer care—I greatly appreciate everything youve done! ---

Darin Morton i am in the same industry as Dave... recently he helped me with something so trivial, but it took much of his time, and he did it so selflessly!!! i am SO appreciative. If he does this for me, many states away, i would say he does a tremendous job for his local customers. easy choice to have your insurance with his office!! thank you Dave!!

Stayce Thurman The entire staff is very friendly. We have every thing insured with them from home to life ins. to cars to toys i.e. boats, campers, and UTV. They find the best policy at the best prices.

Taylor Lorimer Great customer service. I called the office to help with a claim. Their customer service is exceptional. They were able to get me a swift response and resolve my concern. I cannot recommend this agency enough!

jefcyn67 They wont be accepting cash or money orders any longer. Credit or debit card only. The staff is very friendly but that rule is stupid.

Julie Ballard I have had insurance through State Farm for years. Trent snd his team are always so helpful in answering all of my questions and concerns. I recently had a review of my polices with Katie who was professional and very informative. She clarified questions I had and worked to ensure I had the coverage I wanted and needed. I highly recommend this team.

Damian Viveros Karla has Amazing customer service, her professionalism and dedication to her career shows how much she cares about helping people find the right coverage for their vehicles.

Joanne Manning So far everything has been been absolutely great! Seamless when it came to taking 1 car off and adding a newly purchased car on my coverage. I was able to do the whole thing through my app. Of course because I waited until last minute. I even received proper proof of coverage that I could print to show while waiting for the delay in the system to catch up. Two thumbs up!! Its renewal time, so Ill be reaching out personally again to Jennifer and Im expecting nothing less than the great service that she showed me from the very beginning! Its corny but so far... I really do feel like Im in good hands with Allstate! :) lol

A Altabarani Im thrilled with the Cotter Allstate agency. Their team demonstrates outstanding expertise, deep knowledge, customer-focused dedication, and an unwavering commitment to assisting customers. Especially my experience with Elizabeth has been fantastic; she combines extensive experience with genuine care. I couldnt be happier with this agency. Thank you so much!