Shelter Insurance - Dillon Caplinger - DeKalb (IL)

Sami Khan I had an excellent experience working with Asim and Twinkle for my auto & home insurance needs. Both were incredibly helpful, knowledgeable, and responsive throughout the entire process. Asim took the time to explain all the coverage options clearly and made sure I got the best policy for my needs at a competitive rate. Twinkle was equally supportive, promptly answering any questions and ensuring all paperwork was handled smoothly. Their professionalism and customer service exceeded my expectations. Highly recommended! Sami Khan

Amie Ellis I just want to say how wonderful this office has been. My husband and I are long term customers. I should have wrote this review almost 9 years ago. After we had a VERY unique accident at my house that was traumatizing John and his office staff were amazing and made me feel at ease. They went above and beyond for my family. I will always be grateful and tell everyone I know about this office.

Aaron Wagan It has always been a smooth, seamless, and quick process getting my taxes done here. Have been coming here for a few years now and will continue to do so in the future. I would highly recommend coming here if you want to get your taxes done in a timely and efficient manner.

Melissa Franey Responsive, always available, customer comes first

John Urosevic Very smart guy. Bill has been doing this for a long time. I would recommend him to anyone. I was impressed. Thank you Bill.

Cathy Shuler I was in need of upgrading my prescription drug plan and wasn’t sure where to start. There are so many companies calling, texting, emailing all the time. I asked Vicki to look into it for me and in a short period of time I had a better plan, hundreds less outlay annually, and a bunch of peace of mind. Vicki Farley is professional and pleasant, knows how to get answers to complicated questions. I am very grateful for her help in this vitally important matter.

tom boutilier Tom Edler is one of the nicest people you’ve I’ll ever meet! He takes your call and doesn’t have you sent straight to a voicemail. I’ve had a freak out moment with something that was destroyed.. next time we went into Tom’s office he had a replacement for me. I knew from then on he will insure us until we well.. don’t need insurance at all…. Well if heaven has insurance must be expensive… but I’m sure Tom will get them insured! Can’t say enough love you guys your office alway feels like home as well as talking on the phone it’s like calling that one family member you should call more but never do.. we’ll make it up here!! 1. Quick response 2. Level of care and compassion 3. They are real people not recorded bots. 4. Voicemails are ALWAYS RETURNED!! 5. Cool country coozies .-)

Gabrielle Hood Great prices and always so helpful!