Baldree-Orelt Insurance Agency - Belleville (IL)

Ducky beThatMofo Great customer help. Called for Tiffany but unavailable. I was bummed. But then Crystal (helped with quotes) and Sandra (helped complete the process) all at my own time! Both were more than helpful and answered every question I had (even when I wasn’t making much sense) Thank you !!

Mitzer Strick Never been there

Amy Callahan Dan went above and beyond in helping my company resolve an issue (that Stolarick and Company hadnt created) with an insurance policy written 15 years prior. His efforts on our behalf in both contacting the insurance company (multiple times) as well as assisting us with our complaint to the Illinois Department of Insurance were extraordinary and he helped us get a fair and appropriate resolution. If you want an insurance agent that will go to bat for you or your company, I highly recommend.

Erik E All the staff in the agency were terrific-they were so responsive, answered the phone right away and you talk to a real human who is personable, and they made it easy to transfer my policy from another state. I have to thank Carp For the recommendation – Brian is my guy and the agency staff are my peeps! You are not going to find a better insurance experience than this.

Mariah Shearer Jason and Susan are great to work with! Thank you for all you do!

C Loion My co worker referred us to Roberts Insurance to have my current insurance policies reviewed since they went through the roof. She said theyd make sure we werent over insured or uninsured insured. At first we were really hesitant to change agents because we had been with our other agent for over 20 years. I ended up calling and setting up an appointment. We ended up meeting with Heather, went over my concerns with her as well as my complaining about everything under the sun. She was very patient with me and listened, she made me feel at ease, not stupid and as if she truly understood my concerns and wanted to help. We went over everything, she addressed my concerns and she asked a lot of of questions, but it ended up being for our benefit for coverage and discounts. She was able to cut our premium and increased our coverages. After we got our policy we went back in and she went over it and explained to us the layout of our policy something our other agents didnt do. The 2 girls at the front are amazing too. I had to change my bank information and they made it a breeze for me and took care of it for me. So far overall its been a good experience.

Clint Marquis Chad has always answered any questions I have had and done so in a timely manner. When I first found out he was my agent he contacted me to go over all my coverages and make sure they were what I needed.

Ryan Washkowiak David Elston and his team at State Farm are truly amazing to work with. From day one, they’ve gone above and beyond to make sure all of our insurance needs are taken care of. Allison and Mara are especially outstanding — always friendly, knowledgeable, and ready to help with anything we need. Whether it’s answering questions, adjusting policies, or just offering great advice, they make the process easy and stress-free. Highly recommend this team to anyone looking for top-notch service and real peace of mind!

Cali Jo Jenzake Misi at Freeport Insurance Center is amazing at finding the best affordable insurance. Thank you for everything you do Misi!!