Shamblin Insurance and Financial Services - Bourbonnais (IL)

Eva Conley My experience with Diane and Matt has been amazing! They are so knowledgeable and really listen to you and take the time to explain your coverage to you! We now have more coverage and are paying less, we are so blessed to have these two!! I feel like one of the family when I go there and leave feeling so good!! I am beyond impressed with how Matt helped my son and showed great patience with him and took his time with him!! It was his first time getting insurance on his own and he took in everything that Matt had to say! He treated him with respect and dignity which is something I am so grateful for, thank you both for loving what you do, caring when you don’t have to, and going the extra mile for each and everyone you come into contact with!! I will and would recommend, if you truly want people who care and are looking out for your best interest, you should really give them a chance!!

Janet Desiree Rodgers Webber We were extremely impressed by Brandon from the moment he became our Country Financial representative. He has proven to be very responsive, helpful, kind, and thoughtful on the best days, and the first person you want to talk to on the worst ones. From small questions to helping with an accident hundreds of miles from home, Brandon has been there for us. Not many people are as passionate as Brandon is about their jobs anymore, and he most certainly sets himself apart in this department. He is the exception to the rule, and we are grateful beyond measure to have the wonderful working relationship we have developed with him.

Vic Ortiz I had a great experience working with Javelin Insurance Agency for my warehouses property insurance in St. Charles. They were professional, responsive, and took the time to understand my needs, offering tailored coverage options. The team made the process smooth and stress-free, ensuring I had the right protection for my property. Highly recommend their services!

Angie Anderson Kelly is a delight to work with. He asks a lot of questions so as to learn about your family and lifestyle so that he can provide you with the best insurance options. The few times Ive needed to reach him, he was available and listened closely to my concerns/questions. He has been very responsive when Ive asked for changes in coverage and is willing to meet with me when and where its convenient for me. I highly recommend him.

Barbara Medieros If I could give less than 1 star I would. My husband had insurance with this company for 20 years and paid faithfully without missing a payment. All of a sudden they started withdrawing $613.87 per month out of the account instead of $61.51 per month. When we realized it after several months we contacted Re-Assure America only to be told they insurance term had expired & that was our new premium. They never contacted us or informed us of any change in the premium or the expiration date of the policy. We never gave authorization for any amount other than the $61.51 to be deducted from our account. They are now refusing to refund the money taken out of our account illegally. I will be contacting the State Regulatory Board and an attorney for compensation.

Doug Devall Great, professional agency! Bryan or Hank call help with any of your insurance needs!

Lisa Edwards Get good insurance here

William Preston I like the local customer service