Grant Gibson American Family Insurance - Peoria (IL)

Heather Seljaas Myles is absolutely amazing. He was so easy to work with and keeps you informed. He was able to get me a homeowners policy at a greatly reduced rate. Couldn’t recommend him enough!

Nikole Feret Phyllis Gutierrez is so easy to work with and very knowledgeable. She works with a number of companies and helped me find a great policy for my home insurance. I highly recommend her!

juan sanchez Great customer service!

S Murphy For 20yrs Bill Markley Jr has been my insurance agent since his father retired from American Family. When Sr. wasn’t there, Bill Jr. would help me through any problems I had. American family wanted to move me to a new agent when Sr. retired. I fought it and won. Every claim or accident I’ve had in the past has been absolutely convenient and easy to resolve. Bill knows how to make the system work for the customer and he has done this each time where he handled all paperwork and made American Family accommodate my schedule instead of the other way around. Now going into retirement, I see the investments that he recommended and rates will soon benefit me greatly in the years to come.

Richard Hoffmann Emily knows her stuff. Shes a pleasure to talk to. She lays it out in an easy to follow way so my wife and I could choose the best plan to meet our needs. We just moved to this area and her office was recommended by my previous agent.

Kari OP Unbelievably helpful, knows what he’s talking about. Alice is great too.

Ryan Cullen Ive been insured by Shelter Insurance for 5 years now, I have vehicle, motorcycles, Life and my business all covered. Brandon has been great about explaining what I am paying for, what I getting in return. Along with keeping me up-to-date on any changes on my policies.

Catalina Jurado Oscar, was by far the best insurance agent I’ve worked with. He was extremely helpful since the beginning. He made sure he explained the policy in detail and took the time to answer any questions I had. Also, I was very short in time to renew my insurance and in a matter of a couple days he made it work, I would say he went above and beyond. If you’re looking for fair prices in home and auto insurance he’s definitely the guy to go to. Thank you Oscar.

Joe Sundberg Bill was very helpful to me when I needed a homeowners policy and car insurance. He found me a great policy at a competitive price . He made the process very easy for me. I will be adding to my insurance portfolio very soon and will use Bill for my needs.

Matt Paul Customer focused, professional, communicative, fast, and ease of transition all describe the excellent service youll receive from the insurance team at Auffenberg. Carolina is my agent, and I was truthfully surprised and relieved at how easy the process actually was to not only save money, but to have better coverages on top of it. They even took care of notifying and cancelling my policies with my previous insurer. Completely satisfied customer and would definitely recommend their services.