Sailor Insurance Agency - Glen Carbon (IL)

Ashley Perk Brett has been the most helpful and reliable insurance agent Ive ever worked with. Hes consistently available to answer questions, provide support, and ensure every detail is taken care of. His communication is excellent, and his trustworthy, personable approach truly sets him apart. I wouldn’t hesitate to recommend Brett to anyone in need of a great insurance agent…he’s the best!

Johnny McKinney After being t-boned by an elderly man who was insured by State Farm I have been hurting like hell for nearly two months now. I was forced out of the rental after only a week without any payment to replace my vehicle which is inoperable and totalled. The think a custom built truck is worth only $3,000 and apparently being injured is worth the same. Meanwhile they fixed the old mans car and I know because he nearly hit me yet again while I had to use an Uber to go to the doctor. This is by far the worst company for any insurance on the market. They definitely need a phrase change "like a good neighbor, were here to screw your life up". As a disabled veteran I can not just afford to go and buy another vehicle as Ive built this over the last six years. I have nearly $20,000 into it and now because of an idiot who by the way was at fault in an at fault state they act like Im the one who caused it and I should not have reasonable compensation. So because my vehicle was paid for outright and owed nothing to anyone for it I should take what the first Kia cars were sold for? Get real! This is exactly why insurance companies need to be regulated and penalized more strictly. If you have State Farm, I would highly suggest switching. I had them up until three years ago when after a hit and run I was screwed by them. I had paid too much for too little insurance. I even switched and was instantly paying over 60% less and had better coverages. So thanks State Farm for screwing this Disabled Veteran yet again!

Tommy Colboth Austin is easy to work with, always quick to get back to you, and truly cares about his customers. I highly recommend his services for anyone looking to compare insurance policies…this includes small business owners looking for coverage.

Alfred Forrest Best of all is Marcussen Insurance! Kims expertise and commitment made the insurance process easy and stress-free for me.

Catherine Fitzpatrick I have been with them for 2 years, and they’ve always gotten me exactly what I needed. Everyone is courteous and polite, especially Chastity. 10/10, recommend to everyone.

Ethan Engele Helped my wife and I open our own life insurance policies and a mutual fund account for our daughter and did it all after hours due to our work schedules. Highly recommend going to see Chance!

Cheri Wroblewski I cant say enough good things about Nicole Ness-Nelson at the Gerald Gresham Agency! She went above and beyond in helping my Mom with her insurance needs. Nicole took the time to explain every detail, ensuring we understood all of our options, and never once made us feel rushed. Her care and dedication truly set her apart from other agents weve worked with. She consistently goes out of her way to provide top-notch service, and we are incredibly grateful. If youre looking for someone who genuinely cares about her clients, I highly recommend Nicole!

Joseph Crocker Jeremy has been our agent for years. He’s always responsive and helpful. We had a fire last fall and Jeremy worked directly with us to navigate the claims process and ensure we were properly taken care of. He went out of his way at every turn and out claim was paid out quickly. We didn’t know what to expect - it being our first house fire, and all - but Jeremy and State Farm exceeded all expectations! I highly recommend JZSF!