Prairie State Bank & Trust - Lewistown (IL)

Jan Crites My agent, Chuck Schmucker, went the extra mile to help me with my insurance needs!

Alex Dow I deeply respect Mark and the work he and his staff do. They make things easy on me and answer any questions/requests I have promptly.

Miguel Collazo I had a really great experience in obtaining a loan from Tower Loan in Woodstock. The branch manager Jaime Calvillo has great customer service skills. Quickly Help me with a loan to get through a difficult time. Very polite and well mannered. Highly recommend this branch for a personal loan. Thank You Jaime for being very helpful.

Edoardo Tortoledo Worse customer service experience I’ve had, at ANY bank, Chat agent (Jenna R), not sure if she was inexperienced or if that’s a protocol but absolutely no help, i clearly had mentioned that I couldn’t make a payment thru the phone and she tells me to “call” goes to give me the number and the a “pre made response” when that’s precisely why I opened the chat, to get someone to help, i explained to her again, just to received a very similar response, I previously had Bank of the West, which we know was taken over, and it was by far a much better bank. After having 15 different accounts at other banks, I never came across such terrible lack of customer service support.

Steve Steinmann They are the best group of people to work with! Always helpful and friendly.

MichelleF Alexis is super easy to talk to and actually listens to your goals as well as your challenges and helps find investment opportunities to best fit your budget and lifestyle. She never makes you feel dumb for asking any questions and gives answers in a way that is easier to understand.

Pankaj Danole Shawn, thank you for defending my house and company with care and accuracy. I see the pride you have in your work and it shows!

Marlyn McCafferty Bank of Hillsboro has been my bank for over 50 years. I like the options of walk in or drive through. I am always greeted courteously by the staff. The staff has always fixed whatever problems I have had ( which have been very few) and were knowledgeable about whatever questions I have had. This has become the bank for my entire family!