Northwest Insurance Network - Waukegan (IL)

Oksana Mayovetska Concetta Hutton and Devon Allen did an awesome job working on my insurance claim. Very professional, calm, patient, thorough. I really appreciated their quick responses and dedication to high customer service, including picking up my calls instead of sending to voicemail. True professionals!

Linda Davis-McAdory My Representative LISA at 87th & Dan Ryan provided me with excellence for customer service assistance, support and questions answered during my call. I could not have asked for a better representative. It is true, first impression of the company when a call is answered, Lisa can be placed on the A+++ list for customer service and all assistance / services rendered from the beginning to the end of our call. Kudos to LISA - Thanks for being there and for your excellent assistance & support during our call. You are appreciated!

Jan Crites My agent, Chuck Schmucker, went the extra mile to help me with my insurance needs!

Brian Gilbert Brett answered the door when the agent was on break and was so friendly and kind when he explained the situation about the agent being on their well-deserved lunch and wanted to give me the best experience possible to get a quote from him. When I came back only moments later, Vanessa was so kind, personable, and answered all of my questions promptly with ease. Both of them should be paid more because THEY KNOW CUSTOMER SERVICE!!!

sreenivasarao sudarsi I recently switched to State Farm for both auto and renters insurance, and I couldn’t be happier with my decision. I was previously with AAA, but after comparing quotes and coverage, State Farm offered me a much better premium, especially on the auto side. The entire process was smooth, transparent, and efficient. My State Farm agent took the time to explain all the details, answered every question patiently, and made sure I understood my coverage thoroughly before moving forward. One of the highlights for me was enrolling in the Drive Safe & Save program. It was easy to set up via the mobile app, and I’ve already received a discount, which will be reflected in my next renewal. It’s great to see a company reward safe driving habits. Their mobile app is user-friendly, and it gives me access to my policy, ID cards, payments, and claim options – all at my fingertips. I’m truly happy to join the State Farm family. They’ve made insurance feel personal, affordable, and easy to manage. Highly recommend to anyone considering a switch!

HJ Oxie Blanca is an incredible agent, she quickly and seamlessly navigated our new home insurance policy. She got us a great rate with great coverage that met our needs. I would highly recommend her for any of your insurance needs. She covers all our policy flawlessly.

O L Been with Kasia Insurance for years and honestly they are the best. They always give me the best prices and I have never had any issues. Rafał and Szymon are the best. Thank you so much for always helping find the lowest prices and for dealing with my complicated requests! I will always recommend Kasia Insurance! Thank you so much!!

Tamra Matthews Dealing with an accident claim has be frustrating, but my experience with Jeff Burtis office has been exceptional. I recently called to get clarification on some policy details, and Misty was so kind and helpful. Her calm and caring demeanor really helped ease my frustration. She went the extra mile by personally contacting my adjuster to clear up some confusion, which I truly appreciated. Its reassuring to know that I have a team like this supporting me. Im very grateful for the professionalism, care, and excellent service provided. Thank you, Misty, and the entire Jeff Burtis team, for making a tough situation so much easier.

Julie Sullivan We were recommended to Duriah Delps State Farm office by a family member 5 years ago. Their outstanding customer service, knowledge of their policies and best price won our business. We recently experienced a total loss to our 2024 vehicle due to a collision. I called Duriahs office from the accident scene and they immediately started the claim process for us. This was our only vehicle and their quick response allowed us to get a rental vehicle right away. We are now 2 weeks from the accident and our claim is settled, to our satisfaction, and we were able to purchase our new replacement vehicle yesterday. The entire process, from the first phone call through the entire claim process was handled in a very professional caring manner and helped to alleviate the stress of this incident. We remain loyal customers and will continue to recommend Duriah Delp & his team!