Michael Zippay - COUNTRY Financial Agent - Livingston (IL)

Dave Dammitt Edit to remove prior poor review regarding the inability to cash a mis-endorsed cashiers check.. Branch manager was responsive and polite, and gave me an option, which Ill decline to exercise. Still not a fan of the policy, but at least the cashiers check is no longer worthless.

Michelle Cochran Ive used Banterra Bank for 20+ years and have had positive experiences every time Ive been there. All of the employees are super nice and helpful, especially Cina she goes above and beyond to help me with any questions that I have.

William Kuipers This insurance company has been unbelievably fantastic with helping me to get my claim processed from my father’s passing. Everyone involved has been more than wonderful. I would like to give a huge shout out to Tonya Anderson for all of her phone conversations with me since my dad’s passing this past November. She has gone above and beyond to help me get this claim processed from start to finish! She is an amazing employee and deserves to be recognized. Thank you to all who helped me with this claim! God Bless You All! Bill Kuipers

Susan Heaton Since I was not able to discuss my claims with my agent Tyler Hansen. I was referred to Dan Kniss which was not available has not call me back. Referred me to Country Financial Bloomington HQ. I am writing to express my ongoing frustration with the lack of communication regarding my two weather-related claims with agent Tyler Hansen. Over the past 4-5 months, I have made many calls without receiving any callbacks. When I requested a scheduled call via email, Tyler asked me to send my questions by email instead. He did not answer my questions. This lack of responsiveness and guidance has been disappointing and indicates a significant gap in customer service, claim services. A failure to respond, guide, communicate, respond. No effort to keep me in the loop.

Carrie Brandeberry Moved accounts from Land of Lincoln Credit Union and have been pleased with the service my husband and I have got here. We love DECU!

Erin Vogel My husband and I had such a wonderful experience with Greg, John, and Mike! We appreciate the LincolnBridge Financial Planning teams holistic approach to our retirement planning and education funding. They truly listened to us and made financial planning fun!

Cristian Noel López Hernández Elijah took care of everything, and I now have great coverage at a low cost.