Merrill Lynch Financial Advisor Gary Seitz - Springfield (IL)

cole arndt If I could give Dan ten stars I would. He is great at what he does, very fast, and a great person. When my mom passed in 2024 he guided me on everything that I needed to do to for her final tax return and has guided me since on how to invest the money that was left to me. Dan thank you for everything youve done for me.

Emily Williams Connie was very helpful and quick on getting me a loan. She answered all my questions and concerns and was definitely there to help me!

Nathan Update 5/27/25 - Patient financial services reached out to me to discuss this case. There were some mistakes made and upon further review determined that the original dispute was never formally closed. Financial services made good on the original discussions from 2023 and are resolving the issue and mailing a copy of the updated invoice with updated balance. What this shows to me is that the organization does take patient satisfaction seriously. It did take multiple conversations with several different people across many months and several escalations, but ultimately the persistence resulted in proper resolution and I thank the team for their support in seeing it through. Changing my rating from 1 star to 4. My appreciation to this resolution cannot be understated. Original Review (1 star): I received Emergency service in July of 2023 from KSB. This service required a rabies vaccine and subsequent follow up vaccines for the series. I was told I would pay for the initial visit and vaccine and the follow up (3 shots) would be included as part of the first bill and I would not be billed for the subsequent visits. I paid the initial bill immediately then was billed for the 3 additional shots by KSB and I disputed these. In that dispute I received confirmation I would not be responsible for the bills and would not receive follow up bills. This remained true until 2025. Once OSF took over in January 2025, I received those bills again. I disputed the bills and nothing was done. I was given 2 verbal commitments from the organization (the ED Doctor and the billing department that called back from my initial dispute) that I would not be responsible for those bills and now I am being required to pay or be taken up through claims.

Debra johnson Great service.

Craven Moore Tony Smith is the best banker I’ve dealt with in my career! Thanks Big T!

Michael Thomas Great company that values people and community, Melanie was great.

Zakery Kates Kevan, Kyle, and Daly are a great team! They treat you like family and their experiences/talents complement one another to give you a rock-star team of Financial Planners and Wealth Managers!