Maryland Moats Lexow Insurance - The Santa Branch, Edwardsville - Edwardsville (IL)

Peter Sloan My wife, Barb, and I have been with Russell-Smith Insurance for over 20 years. We have always experienced excellent customer service. It has been a good feeling to know an immediate answer to an insurance related question is just a phone call away to Cheryl or Brandon. We have had to make a few insurance claims over the years and it was always a simple and hassle-free experience. We would highly recommend Russell-Smith for your insurance needs.

tamera hess I’ve been with them for years! Good Service!

Julie Ballard I have had insurance through State Farm for years. Trent snd his team are always so helpful in answering all of my questions and concerns. I recently had a review of my polices with Katie who was professional and very informative. She clarified questions I had and worked to ensure I had the coverage I wanted and needed. I highly recommend this team.

John Scheibal, Sr. Joe gave good information on my current policies and also gave some good advise that would fill in some gaps in my current coverage.

Jacob Santana Excellent Service Veronica was very helpful .

Google User The people here are very helpful and explain things CLEARLY when you have questions. They dont try to rush you through processes like other places do. When they have to direct you to, for example the claims deparartment of your insurance, they educate you on what youll be asked and what papers to have ready. Theyre just all around awesome.

Erik E All the staff in the agency were terrific-they were so responsive, answered the phone right away and you talk to a real human who is personable, and they made it easy to transfer my policy from another state. I have to thank Carp For the recommendation – Brian is my guy and the agency staff are my peeps! You are not going to find a better insurance experience than this.

Brad Fager Sheffer ins. has been our business Insurance company since 1999, over 20 years. We have built a great relationship with them over the many years together. We would highly recommend their service. Jared, Karna and Diane are always so eager to help us and provide great customer service. You cant go wrong using Sheffer Ins.

Amie Ellis I just want to say how wonderful this office has been. My husband and I are long term customers. I should have wrote this review almost 9 years ago. After we had a VERY unique accident at my house that was traumatizing John and his office staff were amazing and made me feel at ease. They went above and beyond for my family. I will always be grateful and tell everyone I know about this office.