Mark Luce - COUNTRY Financial District Leader - Charleston (IL)

Ronald Daub Its easy just to walk up and pay your insurance in person and you can call them on the phone and ask them when does your insurance expire

Emma 5 Stars – Outstanding Service from an Incredible Team! I can’t say enough great things about my State Farm team—especially Vicky and Robert! Their customer service is absolutely top-notch. From the moment I connected with them, they’ve gone above and beyond to make sure I feel informed, supported, and genuinely cared for. Vicky is always so friendly, efficient, and ready to help with anything I need, while Robert brings such professionalism and knowledge to every conversation. Together, they make handling insurance feel easy and stress-free—which is no small feat! It’s clear they both take pride in what they do and truly care about their clients. I feel incredibly lucky to have a team that’s not only reliable, but also treats me like family. If you’re looking for personalized, trustworthy service with a human touch, Vicky and Robert at State Farm are the absolute best!

Allie Smith I can’t recommend Crystal enough! When I switched to her, I told her exactly what I wanted — and she made it happen. She helped me get more coverage for anything unexpected, all while keeping things simple and stress-free. Crystal takes the time to explain everything in a way that makes sense, finds the best options for your needs, and treats you like more than just a customer — she treats you like family. If you want someone who’s knowledgeable, trustworthy, and genuinely cares, Crystal is the one to call.

Civilian Space Agency Always a Great Place an Experience

Kato Covarrubias Austin is very good at what he does he even tries to save more money and gives the best advice thanks man i appreciate you

Mickey Barlow Keystone agency is by far the best insurance agency Ive ever had the pleasure to do business with. I have used them for over 20 years for home, auto, personal liability, and business insurance. Tom and his staff are always available to answer questions and go to bat for me. Tom is perhaps the most knowledgeable insurance professional in the area. Keystone is head and shoulders above other local insurance agencies!

Sherry Savka I called about upgrading an existing policy and the receptionist told me that I would receive a return call but never did. That was over a week ago. Ill be a little more aggressive and hopefully theyll return my call. If that doesnt work, Ill physically drive to their office and maybe Ill receive the answers I need. Not happy. Update: I was contacted by a very nice man who answered all my questions and even gave me more valuable information that I ca n use. I just wished he would have been more prompt on my return.

Cheri Keller I am so pleased with Brice Armstrong State Farm office! They are always very quick to help with all my insurance needs. His staff is well informed and professional. Angie in his office is such a tremendous help so dependable! I will be his client, with service like this, forever