Mark Luce - COUNTRY Financial District Leader - Charleston (IL)

Sherry Savka I called about upgrading an existing policy and the receptionist told me that I would receive a return call but never did. That was over a week ago. Ill be a little more aggressive and hopefully theyll return my call. If that doesnt work, Ill physically drive to their office and maybe Ill receive the answers I need. Not happy. Update: I was contacted by a very nice man who answered all my questions and even gave me more valuable information that I ca n use. I just wished he would have been more prompt on my return.

Kally Hedegaard My experience working with Jeffrey Bohnker at State Farm was so positive. He was professional, friendly, and made me feel like my insurance needs were a priority. He came back with a quote very quickly and I felt confident insuring my vehicles with State Farm. I will happily insure anything else with them at Jake Davenport State Farm.

Erik E All the staff in the agency were terrific-they were so responsive, answered the phone right away and you talk to a real human who is personable, and they made it easy to transfer my policy from another state. I have to thank Carp For the recommendation – Brian is my guy and the agency staff are my peeps! You are not going to find a better insurance experience than this.

Castros Cassi (Grimmsnickle) Great price and will find what you need in your budget. I highly recommend getting your insurance here.

Hope Jones Jake was very friendly and he got me the best rate on insurance. Jake is very professional and I will recommend everyone that is looking for insurance to him. I appreciate everything he has done for me and my family! I would have definitely gave him 10 ⭐ and higher.

Jim Henderson This was the first time we met since Dave took over this office. Dave was easy to chat with and extended an open offer to call him anytime.

Amy Johnson Lorin and Melissa are easy to work with and if they need to change your plan they let you know in a timely manner. They are always looking out for their customers!

Cesar Flores Jill’s clear guidance helped me understand the value behind the different coverage levels. She respected my budget while still getting me excellent protection.

Brad Fager Sheffer ins. has been our business Insurance company since 1999, over 20 years. We have built a great relationship with them over the many years together. We would highly recommend their service. Jared, Karna and Diane are always so eager to help us and provide great customer service. You cant go wrong using Sheffer Ins.