William King Insurance Agency - Rockford (IL)

-Vale Flores- Shawn was so easy to talk to. He walked me through everything and helped me make informed choices without feeling overwhelmed.

5XL ATV My father started using Gary Welch many years ago and when he passed away I kept him/them as my office and agents. I have never had any issues and the personal feel makes it even more worth it.

Quality Mom We added onto our home and had some other life changes - needed to make some updates to our coverage. Brett and his office worked quickly to take care of everything we needed. We sat and reviewed everything to catch up and had good personal conversation as well - he really seemed to want to know us. Then, I had an issue with the online account and online help said the office had to update something in our account. They got it done within minutes. Overall efficient yet thorough coverage.

Karolina Great service. They helped me find affordable insurance with excellent coverage. I appreciated how thorough they were and how much they cared about finding the right policy for me.

Paul DiTomo Lisa Hall and her assistant, Mary Jo did a fantastic job with State Farm Auto Insurance handling my vehicle’s damage claim. Not only was I helped with the auto repair company and the car rental while my car was being repaired, Mary Jo also followed up 3 different times to see if everything was being taken care of. I was very impressed by this and didn’t know that there are still companies who really care about their customers. I would rate Lisa Hall State Farm AAA+. Thank you again Mary Jo and Lisa. You are the BEST!

Brandon Lockhart Kristin Sparks has been incredible to work with! I owe her a debt of gratitude for helping me get a couple real estate sales to the finish line that required a very quick turnaround for the buyers insurance needs. Not an ideal situation by any means, but she got it done. She was also my agent prior. Exceptional service all around. HIGHLY recommend.

Evelyn Ehlers We appreciate Matt taking us on as clients after we lost our previous SF agent to another employment opportunity. Matt contacted us immediately and made arrangements to meet to go over our current coverages. We look forward to working with Matt and his staff in answering our coverage questions and in keeping our coverages up-to-date.

Helen Lopez I went to the office to get information and/help when my vehicle was involved in an accident where I was not at fault. I didnt know where to begin since I had never had an accident before. From the moment I entered the office Natalie at the front desk greeted me and asked how she could help me. She then helped me figure out who I needed to contact, gathered all the information I needed and provided me with the exact person that I needed to talk to, phone number, extension and claim number. She was polite, patient, professional and friendly throughout the entire interaction. Natalie is a definite asset for this business. I am very happy that Natalie went above and beyond to help me. I am an extremely satisfied customer.

Drake Robards Jordan and his team are quick with communications and effective overall. Got me set up with automobile insurance with no advanced warning in less than 30 minutes. Great experience!