Luke Hockaday - Decatur (IL)

Seth Meyer I worked directly with Payton on getting new quotes and coverage for both home and auto policies. He did a fantastic job at thoroughly explaining the quotes, what was included, my coverages, etc. Everything was straight forward and really simple to switch over. Id highly recommend giving them a call to see how they can help!

Kyle Williams Tina is awesome at finding u the rate with the best coverage!

Eric Kern My wife an I have been going there since we were dating an her grandmother has been going there even longer an there so nice an very friendly as well

Tammy Gibbons Cortney Legate Agency is great to work with. They are always there if I ever need anything or have questions. they have always been very helpful and friendly.

C Loion My co worker referred us to Roberts Insurance to have my current insurance policies reviewed since they went through the roof. She said theyd make sure we werent over insured or uninsured insured. At first we were really hesitant to change agents because we had been with our other agent for over 20 years. I ended up calling and setting up an appointment. We ended up meeting with Heather, went over my concerns with her as well as my complaining about everything under the sun. She was very patient with me and listened, she made me feel at ease, not stupid and as if she truly understood my concerns and wanted to help. We went over everything, she addressed my concerns and she asked a lot of of questions, but it ended up being for our benefit for coverage and discounts. She was able to cut our premium and increased our coverages. After we got our policy we went back in and she went over it and explained to us the layout of our policy something our other agents didnt do. The 2 girls at the front are amazing too. I had to change my bank information and they made it a breeze for me and took care of it for me. So far overall its been a good experience.

Michelle Friederich Professional and helpful

Kayla Schauer Sophia was a big help in enrolling my new vehicle onto my policy and made sure I got everything taken care of with my Drive Safe & Save. She even followed up a few days later to make sure everything went smoothly. This office is always so helpful and honestly the best rates for insurance I have found.

Patti Duboe Collin Sparks did an excellent job explaining insurance coverages and rates for our autos and property. And Erin Allen followed up with a welcome call where she reviewed everything. Furthermore she did a conference call with our current insurers to initiate cancellations. It was comforting having a professional on the line to ask questions I would not have thought to ask. She is the best!! So glad we switched to Connor Metcalfe’s Agency.