Lenny Lou Collective - Geneva (IL)

Rob I recently inherited some jewelry and I took some pieces in to have them looked at today... I received much more than I thought I would. These people are very friendly and very professional. Mitch is a class act and has a great personality and sense of humor.

Katee Fletcher I visited this store while traveling when I stumbled across my matching band that I was wanting, but has been discontinued. Mindy and the the rest of the ladies were beyond wonderful in helping me return my recently purchased band and purchase the one I’d been searching for everywhere! They took such care in examining and cleaning my rings and made the process smooth and easy. They sent off the new ring to be resized and are sending it to my hometown Kay’s. When they initially received my resized ring back, I got a call verifying the size I wanted. They had remembered an issue with my previous band’s size and said they weren’t satisfied with accuracy of the size that came back. They apologized (through no fault of their own) and sent the ring back on a rush to get it appropriately sized. I’ve never experienced a store remembering my issue and then proactively correcting the (barely) quarter of an inch difference! I was so impressed! When I called to check in they even remembered me and my ring was already on the way to my store. The customer service I received has been above and beyond and I’m so appreciative of those wonderful ladies!

Kailin Jones Got both of my daughters ears pierced here. The manager did a great job. Very knowledgeable. Neither of their ears got infected. Definitely recommend.

C Barbara “J” I had a truly wonderful experience with Artigem. Thanks to their exceptional service, I now have a stunning replacement for my ring that I absolutely love. David, along with the insurance company, guided me through every step of the process—keeping me informed, answering all my questions, and making everything feel seamless. David worked swiftly and thoughtfully to find a diamond and setting that matched the original beautifully. His attention to detail and commitment to quality were evident throughout. Im beyond thrilled with my new ring and wholeheartedly recommend Artigem to anyone seeking expert craftsmanship and outstanding customer care.

Amanda Ford 10 + years ago my husband brought me a loose tanzanite stone from overseas. For the first time I actually received the BEST help & advice to design a custom ring. Kelli at the Waterloo location was phenomenal & patient, & she listened offering suggestions & guidance in protecting and preserving the stone. Thank you so much Kelli & staff for making this the best experience.

Heather Korte Our experience with Becker Jewelers was amazing. Angie helped us design several new pieces from older jewelry, and the results were beautiful. I highly recommend Becker Jewelers for their outstanding service and quality.

cesar conde Beautiful store with fantastic items!

Tom Vowell This is the best place to find exactly what your looking to buy. I wanted to get my wife some earrings for our anniversary. They helped me find exactly what I was looking for. They had to order them and when there was a problem with the shipper they ordered two more pair from another supplier for me to chose from and overnighted them. The delivery was running late and they were going to close but they told me they would stay until they were delivered. They kept in touch with text messages keeping me updated. When I went there they were exactly what I wanted. GREAT owners and GREAT customer service! I have nothing but good things to say about this store!

Patrick Talley This shop was great. It was clean with a friendly environment. I had to bring my son with and my child was treated with the same high level of respect as I recieved. Theres a little bit of everything in here. Prices were fair. Some stuff was cheaper some stuff more expensive like graded coins for instance. I dont buy graded personally as Im primarily a stacker. I will be a life long customer now. I highly recommend giving this store a shot.