5 /5 Lisa Erlinger: I have carried my business insurance through the Joe Black Agency for several years now, and have been very satisfied. Eddie went out of his way to ensure I received the best possible rate. Matt and Jonathan are always courteous and helpful, and of course, it is always so nice to see Joe when I visit.
1 /5 Nicola Roepke: I’ve done business with Joe Black Agency for 30 years!! I even moved from the area 8 years ago and continue to do business with them! ! Edit: The company is no longer a great insurance business. Pekin made an unauthorized EFT from my checking account and Natalie just couldn’t understand why I was extremely upset. She was not interested in helping because I apparently offended her delicate sensibility by calling Pekin an expletive. I guess she must have an extra $2000+ lying around so that a huge unauthorized withdrawal wouldn’t upset her finances. Extremely poor customer service and zero consideration for a distressed customer of over 3 decades. Congratulations Natalie, you’ve lost a longtime loyal customer.
5 /5 Johnny Hester: Their the best hands down always helpful and friendly I get right in and out some good people for sure they have taken some bad days for me and turned them right around I appreciate you all keep it up joe black agency inc
5 /5 Russell Swift: Super helpful anytime I have ever needed anything. Joe is also a gentleman in the way he conducts his business. Great people in the office, couldn’t recommend any other place in the area!
5 /5 Jessicka Plique: Have been through them for years and really enjoy my agent Matt. He makes my payments fast and easy and is great at helping you to find the best policy for your situation.
Julissa Rosario Yaneth was very patient, kind, and helpful. She went above and beyond to make my experience so much better than with the representative I spoke with on the phone at first. She offered me multiple options, to provide me with what worked best. I am very grateful for her assistance.
Sasha Gilbert My policy expired two days ago, switched from another provider and it was a very easy process to get a new coverage. BE AWARE that if you have with someone else, MAGNUM has the best previous insurance DISCOUNTS. They were very polite and helpful.
Amir Trabelsi I had a great experience with Oxford Car Insurance. Janet was incredibly kind and helpful, and all the agents I spoke with were friendly and welcoming. Even though some of the rates weren’t the best fit for me, the excellent customer service made the experience worthwhile.
Amber Stone HUGE SHOUTOUT TO LILLIANA for her fast quick and easy help getting me set up with auto insurance. Instructions and communication were clear and fast! Need more reps like her in the field! Thank you Lilliana!!
Sadie Ann Marie When we went to Burgess and Cline as a class for the Sangamon Valley CEO program, I was completely baffled by how homey it actually was. They made the environment just feel overall great! The employees there are very friendly and personable and keep close attention on your wants as well as your needs. 5 stars from me!
Bob Mullen We received great service from Giuseppe and the entire American Family Insurance team when we were rear ended during a vacation in North Carolina.The entire process of filing the claim,getting the car fixed and finalizing the subrogation process was done thoroughly, professionally and in a timely manner.
Great job, everyone, and thank you!
Bob and Nancy Mullen
Mark Roberts III I worked with Lilly on a small rental property I own and was extremely happy with the service provided by her and the entire agency. Highly recommend Daton Kaisner State Farm Agency.