Giuseppe Mastrolonardo Agency Inc American Family Insurance - St. Charles (IL)

Ptoshia Triplett Erin was patient knowledgeable and helpful with assessing my needs and never pressured me into taking any more than I needed. She offered well attempted to offer me other plans and I was thankful but declined and she said I could call her at anytime.

Lynn Gonder Excellent service! Shelly is totally amazing, she was very empathetic with my situation. And she is very precise in measuring your property and making sure you have what you need.

Samuel Hamra My family has worked with the Goodnow ins agency for decades. They are still a locally owned agency, they know who you are, their customer support has always been top shelf, and they are always competitive with pricing.

Brandon Reuter Great people great service!

Brian Grebe I had my truck in the driveway, when another truck was pulling a trailer and it came unattached. The trailer rolled up on to my driveway hitting my truck. Called Hartford to find out what I needed to do. They told me it was my responsibility to take care of everything and if I want them to help me I need to up my Insurance plan. I needed a car rental and Hartford wouldnt even help me, it was the other guy Insurance that helped me and found me a place where I can get a car. They claim they save you 200.00 to 300.00 on Insurance but that is a lie, because after I got my truck back I found a different car insurance and I pay way less with them and get more in my insurance plan.

Reyes Gutiérrez Daniel Lucas made switching insurance providers really easy. He did all the paperwork and made sure I didn’t miss any important information. Very organized.

Ryan Washkowiak David Elston and his team at State Farm are truly amazing to work with. From day one, they’ve gone above and beyond to make sure all of our insurance needs are taken care of. Allison and Mara are especially outstanding — always friendly, knowledgeable, and ready to help with anything we need. Whether it’s answering questions, adjusting policies, or just offering great advice, they make the process easy and stress-free. Highly recommend this team to anyone looking for top-notch service and real peace of mind!

Yael Siles Rachels clear communication and professionalism really stood out. She made sure I understood every detail before moving forward. Couldn’t have asked for a better experience