Giuseppe Mastrolonardo Agency Inc American Family Insurance - St. Charles (IL)

Paul Barczewski Keith was very through with questions to make sure all my needs are being covered.

Jay Niemeyer Great folks very helpful

d Arnold I have been with Bill for over 20 years. His office always calls and wishes me and my family members happy birthday every year. He and his office have always been available, friendly, and responsive. I just recently worked with Tracy and she was great. I highly recommend Bill Nelson and his staff.

Joel Lehman My prior State Farm agent retired and when he did, I was automatically transferred to a new office. To my surprise, one of his team, Tracey Muller, whom I worked with extensively, was transferred elsewhere. She was the sole reason I stayed with the prior agent to begin with. When I found out she was at the Cravatta Agency, I asked State Farm to switch me over immediately. They did and once again I was working with my favorite insurance office manager of all time. Tracey knows her way around their complex systems and coverage. Shes also one of the most pleasant people Ive ever worked with. I call her for all my personal insurance related needs. Ive also had a couple interactions with Mr. Cravatta and theyve been excellent as well. All in all, if youre looking for competent and customer oriented State Farm team in the Western Suburbs, look no further.

Quality Mom We added onto our home and had some other life changes - needed to make some updates to our coverage. Brett and his office worked quickly to take care of everything we needed. We sat and reviewed everything to catch up and had good personal conversation as well - he really seemed to want to know us. Then, I had an issue with the online account and online help said the office had to update something in our account. They got it done within minutes. Overall efficient yet thorough coverage.

Terrance Middendorf I’ve been very impressed with the level of service Justin provides. Anytime we’ve had an issue or a claim, he has gone above and beyond to advocate for us and make sure things were handled properly. He’s always quick to respond and makes the process simple. On top of that, he gave us by far the best price compared to other agencies by bundling our home and auto insurance. I highly recommend Justin for anyone looking for an insurance agent who truly looks out for their clients.

Drew Biondo I ran my personal insurance through online companies for many years until I opened a business and decided that I needed a local company with an actual person to contact. I couldn’t be happier that I found Schmale Agency. I have not only given them my company’s business; I have since switched all of my personal policies to them as well. Their ability to shop multiple carriers has saved me money and I really love the ability to contact my agent directly when I need a document or have a question about my policy. They are friendly, accommodating, and truly have their clients best interests in mind. I recommend Schmale to anyone who wants the best possible experience with an insurance agency.

John Brenneman Great insurance group! One 9f the best!

Brad Hubbard Erica was very kind and professional, when working with her. She can cover a variety of insurance needs that you may have. Thank you Erica!