JACK FROST - Financial Advisor, Ameriprise Financial Services, LLC - Joliet (IL)

T Wright I was looking to open an account at this location. I asked a simple question as to the process of cashing a check/opening account. I was immediately told that they would not open an account for me just to cash a check. RUDE!!!! I never said I only wanted to cash a check. Talking down to a potential customer is not the way to do/retain business. I am legitimately looking for a local bank with great customer service. I AM ALL ABOUT CUSTOMER SERVICE. This service was an epic fail.

dirk rettberg Jared is a knowledgeable and personable insurance professional. We had not met until I contacted him about changes and updating my Country Life policies. He was responsive, readily available, consultative and helped immensely. Though there was no new business for him it was a welcome courtesy to me and illustrated his customer service commitment.

Holly Norton Be VERY Careful when using Mike. He has something to hide. I asked for copies of Edward Jones statements for an account that I am beneficiary of and he refuses to send them, saying I have to contact the Trustee. I asked him to get permission from Trustee to send them to me and he refuses. My concern with Mike is what is he hiding? Last I knew the account had 60K in it. His secretary tells me theres 12K left in the account. Why wont Mike send me the Statements so I can see what was withdrawn from Edward Jones and where it went? Why does he care if I see the statements or not, I have a right to the money my mom left me

Bianca Mendoza My review is regarding Diana Whited. I have been with this agency for two years now. A friend of mine worked there and quickly informed me that once I had officially signed on, that Diana would be my commercial agent. I am both impressed and in debt with Diana because one, she works quick and she is very knowledgeable in her line of work. Two, when we recently had a financial problem regarding paying our insurance on time, she went ABOVE AND BEYOND to make sure we could work directly with the underwriter. She worked it out so we would not have our insurance cancelled indefinitely and so they could reinstate it quickly, even without full payment. Working with Acuity as a commercial insurance has been one of the best decisions we have ever made and had it not been for Market Financial working with them, we probably would have continued being with the big insurance giants that did not bother working with the little guys (us) and bother to establish a relationship. I appreciate your help Diana and everything you have done for us and with us so far. You are an asset to the company. Thank you!!

Andrew Ott Have used them for our tax work with our business for about 10 years. Brent is great to work with. Very patient and thorough. Highly recommend them.

Will Blacklock These guys really know their stuff and have so many options for different individual needs. 10/10 They have my business for life!

Jessica Iler Helped me get the coverage I needed and took the time to explain different plans. I appreciate the knowledge Corey has and the time he takes explaining Insurance options that would be best for me!