5 /5 Roberta Onstott: Shannon and Manager Regina were super! Very friendly and helpful. They made me feel comfortable and at ease, when borrowing can be stressful. Thanks!
2 /5 Robert Lacy: No Human Beings make any descisions at that Company....so if you want to renogotiate a loan. Your not going to get approved. They Never mentioned that when I got the loan through them. Computers make descisons ...not Human Beings....
5 /5 Patsy Musgrave: Always friendly and courteous and do everything possible to meet your financial needs.
1 /5 Ashley Wood: The only thing good about this company is the fact they give money when you need it. I signed up for insurance with my loan was out of town needed to use it. Guess what she forgot to add it her response well we can add it now. No its a little late. Apply for my home loan through a real bank (which I got) they informed me with a credit score as high as I have I should not being paid one mains interest rate to call them back and refinance the loan. I call one main and there words were we do not care how good your credit is we dont lower interest. No of course not because your making massive money off people. Needless to say I paid the loan off today and will never use this company again. And there customer service is something to be desired the two ladys in the mt.vernon illinois office are any thing but customer service reps.
5 /5 Pam Page: I absolutely love this company! I have had to move my automatic payment date a couple of times and I just call the office and they take care of it for me! They are super friendly and helpful!
Andrew Ross No hassle loans. Reasonable interest rates. Staff is very helpful, friendly and professional. Most of the legwork was done over the phone. I brought in what was requested and I was approved just like that. Really helped me out of a bind. 100% will recommend.
Tessa Kodie Went to this location as its my home bank to withdraw more than they allow at the drive through (I didnt know what the limit was) I am 39 weeks pregnant with a busted foot. They told me I would have to come inside but I have to hurry because they close in 2 minutes and no one would hold the door open for me to ensure I could get in. I get to the door the second it hit 5pm and they wouldnt let me in.
Less than impressed with their customer service.