Hudson Jewelers - Edwardsville (IL)

5 /5 Travis Williams: I stopped in on a random Wednesday afternoon to get my bracelet re-sized. They knocked it out in 10 minutes and didn’t charge for it. Awesome customer service. I will use these guys in the future.

5 /5 Jolene Mermis: What a wonderful experience we had at Hudson Jewelers! Bill and other staff pulled off a wonderful surprise for me and I told them they have a customer for life. In addition, I had some vintage jewelry repaired and it now looks brand new. Hands down the best jewelery store in the area!! Thank you Hudson Jewelers for taking good care of your customers!! See you soon

5 /5 Renata Regalado: Just wonderful people! Always superb service with a smile and they do repairs! 1000% recommend! Locally owned and operated which is a BIG plus

5 /5 Kay Baker: I recently took my wedding ring to Hudson’s for cleaning and sizing. I was initially told seven business days for the work to be completed, but after only three days, I received notification that my ring was ready for pick-up! Plus, more good news, the cost was significantly lower than originally quoted. My ring is absolutely beautiful and I couldn’t be happier! Hudson’s employees were quite professional and polite. I highly recommend this family owned business that offers exceptional customer service and will exceed your expectations.

1 /5 Rachel Wesley: I took a gold chain to be repaired, but the repair was done very poorly. Part of the issue was an error on my part- when I dropped off the broken chain initially, I did not leave the charm that goes on it. When I got the chain back, the charm wouldn’t fit over the clasp- totally my fault. But aside from that mistake, they shortened the overall length of the chain doing the repair (which should have been an easy fix) and reattached the clasp in the wrong place. And they left the broken portion of the chain hanging off one of the adjustment loops. So I was left with a chain shorter than before and has one less adjustment length. The woman I communicated with in the store was very rude about the issue and was not pleasant to do business with at all. She even told me my chain wasn’t real gold because it had a “sterling silver” stamp on it, which she ended up saying she was incorrect about after another employee corrected her. Even though they offered to send the chain off again to be repaired free of charge, I opted to take it to another jeweler that fixed it in house and sent it home with me the same day (for 1/3 of the cost). I won’t be going to Hudson again for repairs, unfortunately…. In the photos, you can see the “fixed” chain.