Hoerchler & Associates - Salem (IL)

Darci Palmer Paul and Ian have always gone above and beyond to help with all of my insurance needs. I have business, home, and auto insurance through them and I can’t say enough good things. They took the time to listen and find the best product to suit my needs.

Tom Tritz Great experience!

Christopher Roan Really great people to do business with if youre in the market for insurance give him a ring

Katie Martin I had lots of questions about my policies and Brandy did a wonderful job of explaining everything to me. She was so patient and made things easy to understand. Thanks, Brandy! I can tell you truly care about your customers.

Emma 5 Stars – Outstanding Service from an Incredible Team! I can’t say enough great things about my State Farm team—especially Vicky and Robert! Their customer service is absolutely top-notch. From the moment I connected with them, they’ve gone above and beyond to make sure I feel informed, supported, and genuinely cared for. Vicky is always so friendly, efficient, and ready to help with anything I need, while Robert brings such professionalism and knowledge to every conversation. Together, they make handling insurance feel easy and stress-free—which is no small feat! It’s clear they both take pride in what they do and truly care about their clients. I feel incredibly lucky to have a team that’s not only reliable, but also treats me like family. If you’re looking for personalized, trustworthy service with a human touch, Vicky and Robert at State Farm are the absolute best!

Oksana Mayovetska Concetta Hutton and Devon Allen did an awesome job working on my insurance claim. Very professional, calm, patient, thorough. I really appreciated their quick responses and dedication to high customer service, including picking up my calls instead of sending to voicemail. True professionals!

Robert Melero I just wanted to say how grateful I am for the amazing care Jennifer provided with my insurance. She was really attentive, answered all my questions patiently, and helped me find the best options for my needs. I highly recommend her to anyone needing insurance assistance. Thank you,

Dan Felice Great service! I had my car towed in at night for a flat. The next day I had stopped in and talked to Dave and said that if we had to replace the one front tire I might as well replace both of them. He called me later and said that the one tire was able to be saved and patched, and that I did not need any new tires. I appreciated his honesty and friendliness, because I know there are places that would have just told me I needed two new tires and charged me a lot more. Highly recommend the service here as they are honest and really seem to care about the customer.

I Am Ms Chantel was able to get my stressed out dad to relax and thats a win in my book! Great customer service... you might have to wait a few minutes but its worth it

Brandon Reuter Great people great service!