Hoerchler & Associates - Salem (IL)

Kyndal Gragg I recently bought a new car and called Farmers only to be met with the nicest agent (Laura). She took time to explain things to me and treated me with nothing but kindness. I totally recommend working with them. Thanks, Laura!

Oksana Mayovetska Concetta Hutton and Devon Allen did an awesome job working on my insurance claim. Very professional, calm, patient, thorough. I really appreciated their quick responses and dedication to high customer service, including picking up my calls instead of sending to voicemail. True professionals!

Ashley Barnard Insurance companies can be scary. Being in an accident can also be scary. Having American family for insurance, Is the exact opposite! American family treats you like family. They make any accident go smoothly. I was in an accident on good Friday. Everything after that was smooth sails. American family really showed up! One of the best things about American family, is my agent Ron! He truly is the best. He is so knowledgeable, caring, and patient! Thank you Ron! P.S. Ron Deserve a gold star and a cookie!

Matthew Crawford Our agent Betty Smith was very helpful and prompt. She helped make the process as painless as she could. I would recommend her in particular.

Kelly Lawrence This agency goes above and beyond to get you taken care of quickly. We appreciate all the hard work this office does to make sure our home and farm needs are taken care of.

Fred Jedlicka Pat Schell is very friendly and helpful with providing information for medical and health coverages.

Connie Davis Derek and his office staff are always responsive to our needs and work diligently to help us with whatever we need. A big shout out to Jody who went above and beyond. Everyone at the office is so friendly and treats us like family.

Geni Cramer I recently moved to Illinois from Tennessee and Pam Dorriss office came highly recommended. Leah made the process fast and pain-free. The process took less than 10 minutes. If I could apply more than 5 stars, I absolutely would!

John Schiavo I really despise this company’s business practices. They offer low introductory rates then double-digit premium spikes at every renewal.

Andrea Breath Mudron Kane Insurance is an outstanding company that truly cares about the community. They continue to show their commitment to giving back and supporting the work of the G. W. Buck Boys & Girls Club. We are very grateful for their support.