Erie Insurance Group - Carol Stream (IL)

Niño Ontiveros I reached out just hoping someone could fix my plan without a big hassle. They reviewed my auto coverage, explained the gaps and helped me switch to a better, cheaper policy

Susan Heaton Since I was not able to discuss my claims with my agent Tyler Hansen. I was referred to Dan Kniss which was not available has not call me back. Referred me to Country Financial Bloomington HQ. I am writing to express my ongoing frustration with the lack of communication regarding my two weather-related claims with agent Tyler Hansen. Over the past 4-5 months, I have made many calls without receiving any callbacks. When I requested a scheduled call via email, Tyler asked me to send my questions by email instead. He did not answer my questions. This lack of responsiveness and guidance has been disappointing and indicates a significant gap in customer service, claim services. A failure to respond, guide, communicate, respond. No effort to keep me in the loop.

Rhonda We recently moved all of our insurance coverages to Miller insurance. Paul worked with us diligently going through all of our farm policies, home policies, medical policies, liability policies, automobile policies and a specialty policy that he had to go through so much paperwork. He came to our house many times. He went to all of our properties. I know he had to have many hours in writing all the policies he covered. In the end he saved us money and gave us better and more precise coverage. I highly recommend Clarence Miller insurance and if you can get Paul Tomshack to help you out its a win win.

Renee Blunier Anytime I have had any questions about anything over the years I have been with Preston, everyone there has always been very friendly and helpful. Highly recommend them for you insurance needs.

Brandon Lockhart Kristin Sparks has been incredible to work with! I owe her a debt of gratitude for helping me get a couple real estate sales to the finish line that required a very quick turnaround for the buyers insurance needs. Not an ideal situation by any means, but she got it done. She was also my agent prior. Exceptional service all around. HIGHLY recommend.

Carla Brinkoetter My husband and I have had our home and car insurance with Amanda for many years. The service she provides is the absolute best. She is always just a phone call away. I had a car accident while in Florida and all I had to do was call Amanda. She set everything in motion to get my car repaired as quickly as possible. Amanda cares about her clients and it shows!!!

Kirkland Chappell Dana is Very kind!

Chrystal Dixon Called because I’m shopping around & Blake Matthew’s was so kind and polite! Highly recommend calling Blake!

Trafico Camfri Every interaction with this agency has been top notch. From the initial consultation to handling claims, they’ve always been professional, courteous and efficient. I wouldn’t trust anyone else with my insurance needs.

Cindy Langley Carlie Anderson is Awsome thanks for your help.....Michael.Warren.