Hilst Agency, INC American Family Insurance - Springfield (IL)

Pam Harmon I can count on Julie to answer all my questions. State Farm has always covered me and my family. I use them for my home and vehicles. I highly recommend her!

Dave Sabathne Following an over 20% increase in 2022 and notice of a 35% increase in 2023 from another company, I reached out to Frank for a quote. Frank not only provided a quote the same day, but he also reviewed my coverage and made a recommendation that I jumped on. I increased my liability coverage, added an umbrella policy (1 million) and was still $700 less than what my renewal would have been with the other company for my Auto and Home coverage. Professional, competent and friendly...did I mention I also saved over $700. Call Frank!

Dakota Loden He helped find the cheapest but still safe auto insurance and will do whatever is needed to help you

Kate Fed Jennifer Zills is one of the most caring, knowledgeable, and helpful people I have ever dealt with in the insurance industry. She explains things so you have a full understanding of what is going on with your coverage. She is extremely dependable when it comes to returning phone calls and emails. She understands the ups and downs of life and does whatever possible to make every transaction as smooth as possible. She is a huge asset to Allstate.

Nancy Waters Tracey has a very goood knowledge about the products available from Country Financial. She works with my family to get the best coverage for our home and vehicle. She doesnt try to sell products that would not be a good fit for us. We appreciate the service that she provides.

Jack Sharratt We began working with Kate Dzierzanowski at Rosenberg Insurance & Financial in June of 2025. We had just finalized the claim process with a captive agent insurance carrier based out of Madison, Wisconsin which took over a year and a half following a devastating hail storm in our area. Our claim went all the way to arbitration to reach a fair and reasonable settlement. After that stressful and abusive process we decided to abandon captive agent carriers and pursue coverage of our home, autos and personal liabilities with an insurance broker who represented numerous insurance carriers. Kate administered a very comprehensive evaluation of our insurance needs, history and lifestyles. Frequently she would reach out to us throughout this process for additional information or clarification as needed for the purpose of finding an insurance carrier and coverage that would meet our specific needs with service at a competitive price. We were surprised and delighted to learn of specific policy coverage and conditions which were missing from our previous policies leaving us vulnerable, as well as coverage which were unnecessary and wasteful of our premium dollars. In short, we received numerous, helpful advice, tips and insights into current property/casualty insurance coverage. Kates recommendations to us for insurance coverage were not cookie cutter policies based upon a carriers advertising presence. Theres no doubt that Kates formidable professional experience and training, along with her superb listening skills contributed to her recommendations to provide us with the best insurance coverage to meet our needs. Kates great service continued after the sale to help us launch our new coverage and cancel our previous policies so that we were never left uninsured or vulnerable.

David Rodríguez I’ve had the best experience with this agency. They helped me go through the world of insurance and found me a policy that not only meets my needs but is also affordable.

Greg and Kerri Always there when I need her and has good prices

Jacob Cameron Connie has always been very knowledgeable and shows what she thinks is our best interest in what is needed. She is a wonderful asset to your branch. So lucky to have her as our agent for 6 years now.

robert malisia Very knowledgeable agent. Jennifer cares about her clients and it shows.