Sloan Insurance Agency - West Frankfort (IL)

jill piecha Adam asked to me come in to discuss things and review any changes in life that I may have to adjust for. He truly listened, we had nice and lengthy conversation ( sorry about that Adam ). I didnt feel he pushed things on me just to make money I felt he was honest and easy to discuss a lot of my concerns. I spoke with Tara prior to that and she was equally helpful and caring! Office assistant pleasant and accommodating. Thank you again everyone !

brandon pollard Incredibly client oriented company. They are very personal about your policy and are locally owned and operated. They take amazing care of thier employees as well.

Geodel Isip I had switched to them last year, they saved me about $1,000 in my home insurance and when bundled with my car insurance, with the same payment per year, I got triple the insurance that I used to have. I worked with Lana and she was very helpful in ensuring that I understood what I was paying for. Also, not even a year later, I had a roof leak from wind and hail damage. They covered everything. Would recommend to anyone

Jennifer Quinn I had an excellent experience in the Pontiac office! The staff was incredibly knowledgeable, friendly, and attentive to my needs. They took the time to explain all my options and helped me find the best coverage at a great rate. Highly recommend their services for anyone looking for reliable and trustworthy insurance assistance!

Luis Andino Michelle fonk is great! She saved me almost $300 on my business insurance!! My current insurer kept raising my premium every year without any explanation so i decided to shop around. I did find cheaper quotes online but michelles customer service was what won me over. I explained my situation,told her i needed to bring my premium way down...and boom she hits me with pretty much the same coverage for almsot $300 less. Sighn me up yes please and thank you! I highly recommend michelle fonk for any insurance needs. I feel shes actually looking out for the clients needs.

Bobby Malhotra I can’t say enough great things about Stephen Schults at Farmers Insurance. From the moment I reached out, Stephen went above and beyond to provide top-notch service, guidance, and support. I had a fairly complex insurance situation with multiple policies — home, auto, mobile home, motorcycle, and boat — and he handled it all with impressive professionalism and care. What really stood out was how hard Stephen worked to find the best possible coverage while saving me both time and money. He took the time to understand my specific needs, thoroughly reviewed my existing policies, and identified areas where I was overpaying or underinsured. He then crafted a comprehensive package that gave me peace of mind and real value — all while reducing my overall premiums. Stephen explained everything in a way that was easy to understand and was always quick to respond to my questions. He kept me in the loop throughout the process and made what could have been a stressful experience feel seamless. It’s rare to find someone so knowledgeable, honest, and dedicated to their clients. If you’re looking for an insurance agent who truly has your back and will go the extra mile for you, Stephen Schults is the one to call. I’m incredibly grateful for his help and would recommend him to anyone looking for excellent service and real savings.

Karloo Reyad I had an amazing experience with this auto insurance agency. The team took the time to understand my driving habits and personal preferences to recommend the best coverage for me. The process was fast, smooth, and thorough. They walked me through every option and explained everything in simple terms, so I felt confident in my decision.

Melissa G Jordan Hicks was very helpful! She explained my policy in terms that I could understand. She recommended things that I should add to my policy and things that I didnt really need anymore. I felt very comfortable and like I was having a conversation with a friend.

Jamey Bieneman I have used Randy for almost 30 years for all my insurance needs from home, auto, disability and life. Erin is my go to for any issues that I need help with. I have never been disappointed with the commitment to absolute customer satisfaction. Call this office for all of your insurance needs, they will not disappoint.

Integro Builders We have been working with Dawn and the Beacon Insurance team for several years. They are consummate professionals. Responsible, knowledgeable, and proactive. As a business owner, I choose partners who follow up with me, not the other way around. The Beacon team does this exceptionally, they are a huge asset to our firm. They are a pleasure to work with on projects. We highly recommend.