Exclusive Insurance Illinois - Monmouth (IL)

Reyna Cervantes Great prices and helpful staff.

Diego Arnold The agent was amazing! She walked my husband and myself through the whole process. I didn’t know where to start until talking with her. Satisfied with their service!

Mary Ann Carroll Mark Shanahan has been my insurance agent for years. He & his assistant, Lydia, are wonderful. I highly recommend.

Jaajj After shopping around, I found that Mike provided better options than other companies. He listened to my needs and gave me coverage that made sense. I am happy with the service

Andrew Lotko I called my insurance agent because I got a rock chip in my windshield, and I was worried the chipped windshield could crack totally. Deanna said I should take my Jeep into Safelite Auto for glass repair. I said that would be great. She also said she could help with making the appointment itself, And I said wow, that would be awesome. Unbelievably, I was able to take My jeep into Safelite auto glass that same afternoon. When I got to Safelite, the mechanic there was extremely helpful, He explained the condition of my chip, and advised he could have it fixed in 15 minutes. So I waited in their lobby, got a complementary cup of coffee,, And before I was done with my coffee, my Jeep was ready. I looked at the chip, and it disappeared, they did a great job. so from calling my agent to having my problem fixed it didn’t take more than a half a day, and the job was done perfectly. A person could not be happier with this great service. Thank you, American Family and thank you Safelite

Luul Khumane Stephanie, my agent is just THE sweetest. She prioritizes her customers. She made the whole process very simple and stress-free. She is very knowledgeable, patient, and thorough; especially when it comes to finding the best coverage option for you. Highly recommend!

Casey Connors Had a little accident and filed a claim. Heston has been with me every step of the way, providing all the information to any questions that may arise. Very professional team, very effective and thorough communication. 10/10 recommend this team of well rounded team.

Matthew Crawford Our agent Betty Smith was very helpful and prompt. She helped make the process as painless as she could. I would recommend her in particular.

Kelly Lawrence This agency goes above and beyond to get you taken care of quickly. We appreciate all the hard work this office does to make sure our home and farm needs are taken care of.