Hickory Point Bank & Trust - Decatur (IL)

1 /5 Steven Luker: Outragous checking account service fees and very poor customer service from Cherie Swain of Forsyth, IL, Teller; Judy Lourash, Personal Banker and James "Jim" E. Peckert, President. Hickory Point Bank charged me $91 in checking account service fees from April, 2013 to April 2014. The Bank refused to issue me any refund. I sued Hickory Point Bank & Trust in Macon County Circuit Court because the checking account was only a few dollars below the minimum required balance, I was erroneously given wrong information about the minimum checking balance by a teller from Hickory Point Bank. I personally appeared and wrote a $100 counter check and Ms. Cherie Swain failed to inform me of a possible account service fee at that time. In court, the bank failed to provide proof that the checking account fee had changed any from the original agreement. Bank statement provided by bank claimed $3 fee instead of $7/month fee I was charged. My advice is not to do business with Hickory Point Bank. See Steven Luker v. Hickory Point Bank, Macon County Small Claims Court, Case #2014-SC-737.

5 /5 Bennett Jackson: Bank employees are extremely friendly and knowledgeable. Employees truly care about the customers and build strong relationships that will set us customers up for more financial success and knowledge. Bank Local.

1 /5 Crossfire 360: Underwriting team is a joke. Do not trust this bank or their underwriters. Busey is better.

5 /5 ISU alum2010: Always helpful and great service from the bankers that I have dealt with.

5 /5 Ruslan Turner: Central Illinois CEO needs to express gratitude toward Hickory Point Bank for your sponsorship, we value your help.