Harkness Insurance - Rockford (IL)

Melody Maurer Outstanding people, providing outstanding service

Darafsh Khamisi I wanna to thank you, State Farm for all kindness to me and my family specially, Been Marshall he’s same one of our family. He is very honest kindness friendly. I’ve been with State Farm a few years now and I’m so happy and I highly highly recommend it to everyone. And make sure when you call ask for Been Marshall

Chad Davis Best insurance company Ive deal with so far. Ive lived in 4 different states too

Chrystal Dixon Called because I’m shopping around & Blake Matthew’s was so kind and polite! Highly recommend calling Blake!

Kayci Sackmann Great agent!! From start to finish Luke makes the process very easy and comfortable. Not only is he incredibly knowledgeable, but he takes the time to understand what my family’s needs are, and explains all our options thoroughly. It feels like you are talking to a friend rather than just another agent. Luke has been proactive, always available to answer questions, and follows up with us to make sure things are going smoothly. I highly recommend Luke if you are looking for someone who genuinely cares and goes the extra mile for their clients!

Edgar P These guys are awesome! My buddy Jeff recommended them a while back and Ive gotten insurance through them for multiple applications and they get it right every time. Ive called early morning few minutes before they open and they answered Ive called them on the weekend 10 till closing and get this not only did they answer but they took care of my issue and even called back 15 minutes after closing time with the resolution. Old school cats down to earth. My compliments

Odd One Other, than the bartender ignoring me , while with someone , showing that someone , all the talking to ... It was great, other than that . Bartender was a guy showing all the talking to the other guy , like I didnt exist . Whats wrong with being a female ? Couldnt do same to me ?

Katrina Hernandez I recently had some good news about my State Farm policies - an eligibility change! Not only did Stefanies office reach out to me proactively, but Elizabeth worked to get all the policies updated simultaneously, and by the time we were done, I was saving money! Elizabeths customer focus and attentiveness are above and beyond -- it reminded me of the way most companies used to operate. It was truly a pleasure to work with her and I am thrilled with the changes we made together. I cannot recommend Stefanie Curtiss agency enough. Stefanie has clearly taken great care to ensure her customers are truly taken care of!

Dan Fitzgerald I stopped in to inquire about auto and homeowners insurance. I found Jacqueline to be warm and friendly, and very professional. She spent about two hours with me and helped me understand the various coverages and options. She even reviewed my current insurance coverage and she pointed out my house was under-insured. I would highly recommend the Short Insurance Agency. It was pleasure working with her. I also really liked working with her in person as she asked all the right questions to find the best rates for me. I had some previous experiences with other insurance companies, working on the phone or online, that were not productive. In the end, I have better insurance and at a lower cost with AAA Insurance and Im really glad I stopped by. Thank you Jacqueline.