George Yost - Old National Wealth Advisors - Gurnee (IL)

Vanessa Edler A bit on the pricey side but on the plus side Ive never been audited.

Steve Chiapelli Excellent Staff

Susan Heaton Since I was not able to discuss my claims with my agent Tyler Hansen. I was referred to Dan Kniss which was not available has not call me back. Referred me to Country Financial Bloomington HQ. I am writing to express my ongoing frustration with the lack of communication regarding my two weather-related claims with agent Tyler Hansen. Over the past 4-5 months, I have made many calls without receiving any callbacks. When I requested a scheduled call via email, Tyler asked me to send my questions by email instead. He did not answer my questions. This lack of responsiveness and guidance has been disappointing and indicates a significant gap in customer service, claim services. A failure to respond, guide, communicate, respond. No effort to keep me in the loop.

Chris Springer Dealing with finances can be difficult. Dave makes the process easy to understand. He provides excellent customer service and is extremely knowledgeable. He’s a family man and treats his clients as such. I trust Dave one thousand percent and appreciate his honesty and integrity.

Judah Navarro Misty was incredibly helpful! Had me outta there in less than 25 minutes! I was in shock how quick she got my taxes done. Amazing customer service from a Walmart kiosk if I’m completely honest.

Scott It would be nice if the hours on your website were updated to the hours you are actually open now. Still says your open till 5 at your drive up facility.

Lindsey Johnson Went in and within 10 minutes a caseworker called me to the back. Shes assisted me with filling the application out correctly as i just moved from florida. I am also 25 weeks pregnant and needed Medicaid asap to go see my high risk doctor…..i walked out that same day with a medical card and just had to await for florida to close my case for me to be eligible for food stamps. She was very helpful, nice, and got me what i needed that day. From where i live its 40 minutes to Princeville or 40 minutes to Peoria….Princeville was a thousand times quicker, nicer, and actually successful compared to Peoria.