Community National Bank - Monmouth (IL)

Julie Sullivan We were recommended to Duriah Delps State Farm office by a family member 5 years ago. Their outstanding customer service, knowledge of their policies and best price won our business. We recently experienced a total loss to our 2024 vehicle due to a collision. I called Duriahs office from the accident scene and they immediately started the claim process for us. This was our only vehicle and their quick response allowed us to get a rental vehicle right away. We are now 2 weeks from the accident and our claim is settled, to our satisfaction, and we were able to purchase our new replacement vehicle yesterday. The entire process, from the first phone call through the entire claim process was handled in a very professional caring manner and helped to alleviate the stress of this incident. We remain loyal customers and will continue to recommend Duriah Delp & his team!

Adam Gauze Long story short, I was reached out to by someone at this company as a friend gave my contact to them, I was not interested and let them know. A month or so later I got another call, and to be honest, I did hang up once I realized that once again I was being solicited. Below is the voicemail I was left, in my opinion this is beyond unprofessional, I too work in sales and when hung up on, you move on. There is no place for a voicemail like this to be left. “Hey this is David about Nick you just hung up on me again I wanted to let you know Im not gonna try and call you again but Im not trying to tell you anything Josh just thought we get along I think he was probably wrong there based on the fact that you hang up on somebody and um I just wanna let you know that I was trying to help you um but it doesnt seem like we do good fit so dont worry…” The tone of voice is also not pleasant, again, I understand that hanging up is not the best thing to do, but when already telling someone youre not interested and being bothered while at work, it gets old quick.

Darl Springer - Myers Personal attention and meet you where you are at financially.

Zeke Williams Malinda was awesome!!! Her customer service is great and she is a professional at what she does. The whole process was quick and efficient.The entire staff was great!! Will always come back.

Cindy Phillips We recently worked with Jenna Alderks for our health insurance needs after my husband and I retired. She was absolutely great to work with. Jenna laid out our options, explained the coverages and provided direction into which plan would work best for us. We have and will continue to recommended her services to others. Thank you Jenna for all you do for your customers!